Product Designer

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe, enabling users to buy, sell, and discover items they love. We're redefining e-commerce by blending community, shopping, and entertainment, with a focus on innovation and strong values. With hubs in the US, UK, Germany, Ireland, Poland, and Australia, we are collectively building the future of online marketplaces, offering a wide array of categories from fashion to collectibles. As one of the fastest-growing marketplaces, we are seeking bold, forward-thinking problem solvers across all functional areas. Explore our news and engineering blogs to learn more about our mission to empower individuals to turn their passions into businesses and connect people through commerce.

Role: Product Designer at Whatnot

Whatnot is actively seeking thoughtful, experienced Product Designers who are passionate about solving complex problems, designing scalable systems, and building thoughtful experiences that effectively balance user needs with business priorities. In this role, you will lead the design of end-to-end workflows across high-impact surfaces, which may include user-facing features, internal tools, or core platform systems.

You will play a pivotal role in shaping the future of our product by creating experiences that are clear, efficient, and user-centric. This will involve deep collaboration with designers, product managers, engineers, data scientists, operations, and other cross-functional partners. Your responsibilities could range from designing onboarding experiences and discovery flows to crafting educational content, user review systems, or real-time interactions during live events.

This position reports to a Design leader, and offers the flexibility to work from one of our office hubs (Los Angeles, San Francisco, New York City, or Seattle) or remotely within the U.S. only.

• Design intuitive, end-to-end product experiences for both user-facing features and internal tools.
• Collaborate with cross-functional teams to translate complex problems and workflows into intuitive product experiences.
• Create wireframes, prototypes, and final visuals that bring clarity to ambiguous problems.
• Translate research insights and user requirements into compelling design solutions.
• Contribute to the broader design system while advocating for accessibility and inclusive user experiences.
• Utilize data, research, and feedback to iterate on existing features and identify areas for improvement.
• Help foster a strong design culture by sharing knowledge, mentoring peers, and improving team processes.

Who You Are

• 5+ years of experience in Product Design, demonstrated by a strong portfolio of shipped work.
• Possess strong interaction and systems thinking, with the ability to untangle complex flows and design for edge cases.
• Expertise in design and prototyping tools such as Figma, Protopie, and Framer.
• Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing.
• Excellent communication and collaboration skills, crucial for effective work with cross-functional teams.
• Proven experience designing zero-to-one products or new platforms, showcasing your ability to thrive in ambiguous environments and define new product spaces.
• Experience in e-commerce, marketplace platforms, or supply chain management is considered a plus.

Benefits at Whatnot

• Generous Holiday and Time off Policy.
• Health Insurance options including Medical, Dental, Vision.
• Work From Home Support and home office setup allowance.
• Monthly allowance for cell phone and internet.
• Care benefits and a monthly allowance for wellness.
• Annual allowance towards Childcare and a lifetime benefit for family planning (e.g., adoption, fertility expenses).
• Retirement: 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally.
• Monthly allowance to 'dogfood' the app; all Product Designers are expected to develop a deep understanding of our product by using Whatnot as both a buyer and a seller.
• Parental Leave: 16 weeks of paid parental leave + one month gradual return to work (company leave allowances run concurrently with country leave requirements which take precedence).

Whatnot is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that a diverse workforce enhances our work and company culture.

Key skills/competency

• Product Design
• UX Design
• UI Design
• User Research
• Prototyping
• Systems Thinking
• Cross-functional Collaboration
• Figma
• E-commerce
• Design Systems