Account Manager
@ Whatnot

San Francisco, CA
$120,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @whatnot.com
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Job Details

About the Role

Join Whatnot, the largest live shopping platform in North America and Europe, and redefine e-commerce by blending community, shopping, and entertainment. In this Account Manager role, you will drive business growth and forge deep partnerships with sellers, collaborating with some of the most influential partners in the ecosystem to build both short- and long-term strategies.

Key Responsibilities

  • Develop and nurture strong seller relationships using a consultative approach.
  • Analyze seller data to drive growth and product adoption.
  • Manage a targeted book of business for sustained success.
  • Collaborate with cross-functional teams to share insights and advocate for seller needs.
  • Apply rigorous project management practices to drive initiatives.

Requirements

  • 5+ years in strategic partnerships, business development, or account management.
  • Proficiency in Salesforce, Gong, and Sigma.
  • Strong data-driven approach and deep analytical skills.
  • Exceptional interpersonal and stakeholder engagement skills.
  • Project management discipline and communication skills.

Nice to Have

  • Experience as a Whatnot seller or entrepreneur.
  • Passion for creator communities and online marketplaces.

Benefits

  • Generous holiday and time off policy.
  • Health insurance including medical, dental, and vision.
  • Work from home support, home office setup allowance, and monthly cell phone/internet allowance.
  • Wellness monthly allowance and childcare annual allowance.
  • Retirement 401k with match (US) and pension plans internationally.
  • Parental leave (16 weeks paid + gradual return) and additional family benefits.

Key skills/competency

Account Management, Strategic Partnerships, Business Development, Data Analysis, Salesforce, Project Management, Client Services, Stakeholder Engagement, Consultative Sales, eCommerce

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How to Get Hired at Whatnot

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant account management experience.
  • Research Whatnot: Understand their product and seller ecosystem.
  • Showcase data skills: Demonstrate expertise in analytics and Salesforce.
  • Prepare for interviews: Practice situational and technical questions.

📝 Interview Preparation Advice

Technical Preparation

Review Salesforce dashboards and reporting tools.
Learn data analysis using Sigma and Gong.
Practice interpreting sales performance metrics.
Brush up on CRM workflow automation.

Behavioral Questions

Describe a challenging seller relationship scenario.
Explain your approach to cross-team collaboration.
Discuss handling multiple high-priority projects.
Share an experience with data-driven decision making.

Frequently Asked Questions