Executive Assistant
Westpac Group
Job Overview
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Job Description
What's the role?
As the Executive Assistant, you will provide comprehensive support to our Chief AI Officer, ensuring the seamless execution of all administrative and operational processes. This role may also extend to offering general support to the leadership team as needed.
Key Responsibilities will include:
- Diary Management: Efficiently manage the Chief AI Officer's schedule, coordinating internal and external meetings, ensuring thorough preparation with necessary documents, travel arrangements, and break times. Proactively manage follow-ups on outstanding business issues.
- Inbox Management: Oversee and prioritize emails based on urgency and importance, ensuring timely responses and proper filing.
- Collaboration: Work closely with the Business Manager and EAs across the broader Technology domain and network as required.
- Travel and Expense Management: Handle travel arrangements, expenses, and processing of accounts, payments, and reimbursements in a timely and compliant manner via internal IT systems.
- Executive Support: Provide bespoke administrative, operational, and organizational support to a high-profile Executive Leader.
- Event Management: Support with event management, including team offsites, town hall meetings, and other gatherings as required.
- Stakeholder Engagement: Address various business-related requests from key internal and external stakeholders.
What do I need?
To be successful in this position you should have previous experience supporting Technology Executives within a large-scale corporate setting with matrix reporting structures (e.g., Information technology, Banking, Consulting). You should be adaptable and able to work in an agile, fast-paced environment.
Other key skills and experience required include:
- Exceptional people and relationship management skills.
- Advanced diary and email management expertise, underpinned by advanced computer literacy (e.g., MS Office: Word, PowerPoint, Excel, and Teams).
- Extremely high attention to detail with excellent planning and organisation skills.
- Experience coordinating events, meetings, travel arrangements, expenses and accommodation.
- Excellent verbal, written, and interpersonal expertise and able to communicate effectively at all levels.
- Proven ability to operate in a busy and dynamic EA capacity supporting C-Suite Executives and working towards deadlines and with competing demands.
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Key skills/competency
- Executive Support
- Diary Management
- Inbox Management
- Travel Coordination
- Expense Management
- Stakeholder Engagement
- Event Management
- MS Office Suite
- Organizational Skills
- Relationship Management
How to Get Hired at Westpac Group
- Research Westpac Group's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their banking and technology focus.
- Tailor your Executive Assistant resume: Highlight extensive experience supporting C-Suite or Technology Executives, emphasizing diary, inbox, travel, and event management skills.
- Showcase advanced administrative expertise: Provide concrete examples of utilizing MS Office, managing complex schedules, and proactive issue resolution for high-profile leaders.
- Prepare for behavioral questions: Demonstrate adaptability, relationship management skills, attention to detail, and ability to thrive in a fast-paced, matrixed corporate environment.
- Network within Westpac Group: Connect with current employees or EAs on LinkedIn to gain insights into the team dynamics and the Chief AI Officer's priorities.
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