Ramp Service Agent
@ WestJet

Calgary, AB
CA$40,000
On Site
Part Time
Posted 1 day ago

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Job Details

About WestJet

Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet changed the Canadian airline industry since 1996 and now is going global.

Job Overview

The Ramp Service Agent role in Calgary is a part time position averaging 20-38 hours per week. You will be responsible for moving connecting and local guest baggage safely and efficiently, operating ground service equipment airside, and supporting successful ramp operations.

Key Responsibilities

  • Deliver connecting and local baggage within established standards.
  • Communicate with 3rd Party Ground Crew Chiefs for flight planning.
  • Offload and transport baggage to designated carousels.
  • Operate and position required ground service equipment safely airside.
  • Perform basic maintenance checks on ground service equipment.
  • Monitor parked and RON aircraft and report safety hazards.
  • Perform additional ramp duties to ensure efficient operations.

Experience & Qualifications

  • Shift work including early mornings, evenings, weekends, and holidays.
  • Ability to work up to 12-hour shifts.
  • Comply with WestJet safety policies and procedures.
  • Ability to lift up to 100 lbs repeatedly and work in various weather conditions.
  • Basic computer skills and a strong passion for guest care.
  • Possession of a valid Provincial Driver’s License and clear driver’s abstract.
  • Able to obtain and maintain an Airside Vehicle Operator’s permit within two months of hire.
  • Pre-employment drug screening required as per policy.

What WestJet Offers

  • Competitive total rewards package.
  • A fun, friendly culture with teamwork-focused colleagues.
  • Travel privileges effective from the start date.
  • Flexible savings and benefit programs.

Safety & Inclusion

Safety is at the heart of WestJet. All roles are safety sensitive, requiring adherence to strict protocols and passing a pre-employment substance test. WestJet is dedicated to inclusiveness, equity, and accessibility and provides accommodations during the selection process if needed.

Key skills/competency

  • baggage handling
  • ramp operations
  • safety compliance
  • ground service equipment
  • shift work
  • communication
  • maintenance
  • guest service
  • physical endurance
  • teamwork
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How to Get Hired at WestJet

🎯 Tips for Getting Hired

  • Research WestJet's culture: Study their mission, values, and news.
  • Customize your resume: Highlight baggage handling and shift work experience.
  • Prepare for interviews: Practice safety and teamwork examples.
  • Emphasize certifications: Showcase valid driver’s license and computer skills.

📝 Interview Preparation Advice

Technical Preparation

Review safety and equipment protocols.
Study ground service maintenance procedures.
Practice safe baggage handling techniques.
Familiarize with basic computer operations.

Behavioral Questions

Describe a time you ensured safety.
Explain managing competing shift pressures.
Detail a teamwork challenge faced.
Discuss adapting in fast-paced environments.

Frequently Asked Questions