Discount and Payment Processor Specialist
@ Western Governors University

Hybrid
$54,000
Hybrid
Full Time
Posted 21 days ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXX XXXXXXXXXXX XXXXXXXX***** @wgu.edu
Recommended after applying

Job Details

About the Role

The Discount and Payment Processor Specialist at Western Governors University is responsible for assisting in the student discount process and payment processing. This includes timely review, payment posting, and discount processing using university system applications with strict adherence to university, state, and federal regulations.

Key Responsibilities

  • Track and process student discounts and payments accurately.
  • Provide secondary billing support and resolve accounts receivable queries.
  • Communicate with students, sponsors, and third party partners.
  • Maintain timely records and adhere to compliance guidelines.
  • Collaborate with multiple university offices for issue resolution.

Qualifications

Required: Associate’s degree, 1 year experience in student accounts/finance, strong Excel and analytical skills, working knowledge of Excel, Banner, Salesforce, and FERPA regulations.Preferred: Bachelor's degree, familiarity with student information systems and federal financial aid.

Benefits & Perks

This full-time position offers comprehensive benefits including medical, dental, vision, flexible PTO, retirement contributions, discounted tuition, and more.

Key skills/competency

  • Payment Processing
  • Discount Management
  • Accounting
  • Compliance
  • Analytical
  • Excel
  • Banner
  • Salesforce
  • FERPA
  • Communication

How to Get Hired at Western Governors University

🎯 Tips for Getting Hired

  • Research WGU's culture: Read about their mission and values.
  • Tailor your resume: Highlight relevant finance and processing skills.
  • Emphasize compliance: Detail your experience with regulations.
  • Prepare for interviews: Practice behavioral and technical responses.

📝 Interview Preparation Advice

Technical Preparation

Review Excel functions and formulas.
Familiarize with Banner system basics.
Practice data reconciliation exercises.
Study federal financial compliance guidelines.

Behavioral Questions

Describe handling tight deadlines.
Explain teamwork in conflict resolution.
Share a challenging compliance experience.
Illustrate problem-solving with data.

Frequently Asked Questions