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Discount and Payment Processor Specialist
Western Governors University
Original Job Summary
About the Role
The Discount and Payment Processor Specialist at Western Governors University is responsible for assisting in the student discount process and payment processing. This includes timely review, payment posting, and discount processing using university system applications with strict adherence to university, state, and federal regulations.
Key Responsibilities
- Track and process student discounts and payments accurately.
- Provide secondary billing support and resolve accounts receivable queries.
- Communicate with students, sponsors, and third party partners.
- Maintain timely records and adhere to compliance guidelines.
- Collaborate with multiple university offices for issue resolution.
Qualifications
Required: Associate’s degree, 1 year experience in student accounts/finance, strong Excel and analytical skills, working knowledge of Excel, Banner, Salesforce, and FERPA regulations.Preferred: Bachelor's degree, familiarity with student information systems and federal financial aid.
Benefits & Perks
This full-time position offers comprehensive benefits including medical, dental, vision, flexible PTO, retirement contributions, discounted tuition, and more.
Key skills/competency
- Payment Processing
- Discount Management
- Accounting
- Compliance
- Analytical
- Excel
- Banner
- Salesforce
- FERPA
- Communication
How to Get Hired at Western Governors University
🎯 Tips for Getting Hired
- Research WGU's culture: Read about their mission and values.
- Tailor your resume: Highlight relevant finance and processing skills.
- Emphasize compliance: Detail your experience with regulations.
- Prepare for interviews: Practice behavioral and technical responses.