Personal Banker Bilingual
@ Wells Fargo

Miami, FL
$55,000
On Site
Full Time
Posted 18 hours ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXX******* @wellsfargo.com
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Job Details

About Wells Fargo

Wells Fargo is a global financial services leader committed to innovation, community empowerment, and customer success. The company offers robust benefits, competitive compensation, and programs designed to support work-life balance and overall well-being.

About the Role: Personal Banker Bilingual

As a Personal Banker Bilingual at Wells Fargo, you will be an Associate Personal Banker (SAFE) in the Consumer, Small & Business Banking division. You will help customers by building relationships through proactive outreach, assisting with account opening, service requests, and credit applications, while offering appropriate bank products and digital solutions.

Key Responsibilities

  • Deliver exceptional customer experience through relationship building.
  • Assist in opening new accounts and handling service requests.
  • Propose bank products, services, and digital solutions.
  • Comply with SAFE Mortgage Licensing and Regulation Z requirements.
  • Identify potential fraud and escalate issues as necessary.

Qualifications

Required: At least 6 months of customer interaction experience and proficiency in Spanish/English.

Desired: Experience in handling complex transactions, team collaboration, proactive customer engagement, and familiarity with technology.

Job Details

  • Must work a schedule that includes most Saturdays.
  • Maintain cash drawer and perform cash handling tasks.
  • This SAFE position requires regulatory compliance and background checks.

Key skills/competency

  • Customer Service
  • Relationship Building
  • Risk Management
  • Compliance
  • Account Management
  • Digital Solutions
  • Financial Products
  • Team Collaboration
  • Communication
  • Bilingual
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How to Get Hired at Wells Fargo

🎯 Tips for Getting Hired

  • Research Wells Fargo's culture: Study their mission, values, and employee reviews.
  • Customize your resume: Highlight bilingual and customer service experience.
  • Prepare for regulatory questions: Understand SAFE and LO requirements.
  • Practice behavioral interviews: Emphasize relationship building skills.

📝 Interview Preparation Advice

Technical Preparation

Review regulatory guidelines and SAFE requirements.
Study digital banking platforms and mobile apps.
Practice cash handling and transaction software.
Familiarize with financial compliance systems.

Behavioral Questions

Describe a time you built customer trust.
Explain handling difficult customer interactions.
Share teamwork experiences in fast-paced service.
Discuss managing multiple customer tasks.

Frequently Asked Questions