WeLab Bank Officer Loan Administration
@ WeLab Bank

Hong Kong, Hong Kong SAR
HK$100,000
On Site
Full Time
Posted 12 hours ago

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Job Details

Overview

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) and various online financial services across Hong Kong, Mainland China, and Indonesia. With over 70 million individual users and 700+ enterprise customers, WeLab uses innovative technology to enhance financial services.

About the Role

As the WeLab Bank Officer Loan Administration, you will support daily operations of the Loan Business. Your responsibilities include managing processes, conducting daily reconciliation, and ensuring compliance with policies and regulatory requirements. You will also participate in projects to automate workflows and improve systems via user acceptance testing (UAT).

About You

  • You are a proactive, multi-tasking go-getter who thrives in fast-paced environments.
  • You possess a thirst for knowledge and a talent for innovative problem-solving.
  • You excel in ambiguity, resourcefulness, and teamwork.
  • You maintain quality and integrity in all tasks, even under pressure.
  • You have strong communication skills in both English and Chinese.

Key Responsibilities

  • Manage and support daily operations of the Loan Business.
  • Perform daily reconciliations, reviews, and discrepancy investigations.
  • Ensure alignment with bank policies and regulatory requirements.
  • Participate in projects to develop new processes and automate workflows.

Qualifications

  • Higher Diploma or above in a relevant field.
  • Minimum 2 years’ experience in Personal Loan Products.
  • Experience in Secured Loan or Policy Loan Business is an advantage.
  • Highly organized, detail-oriented, and self-initiated.
  • Excellent verbal and written skills in English and Chinese.

WeLab Perks

  • Competitive salary package and learning stipend.
  • Fun work environment with team events, teas, and gaming facilities.
  • Modern office with convenient lunch options and amenities.
  • Opportunities for personal and professional growth.

Key skills/competency

Loan Operations, Reconciliation, Compliance, Process Improvement, Automation, UAT, Communication, Teamwork, Problem-Solving, Regulatory

How to Get Hired at WeLab Bank

🎯 Tips for Getting Hired

  • Customize your resume: Highlight loan administration experience and skills.
  • Show relevant experience: Emphasize personal loan product expertise.
  • Research WeLab Bank: Understand its fintech innovations and culture.
  • Practice interview insights: Prepare examples of problem-solving and team collaboration.

📝 Interview Preparation Advice

Technical Preparation

Review reconciliation software tools.
Practice process automation case studies.
Familiarize with UAT methodologies.
Study regulatory requirements documentation.

Behavioral Questions

Discuss a challenging reconciliation situation.
Explain teamwork in a fast-paced project.
Describe handling ambiguity in your work.
Share an example of proactive problem-solving.

Frequently Asked Questions