Human Resources Associate (CEMI)

Human Resources Associate (CEMI)

Location: Midtown

Org Unit: Solution Center

Work Days: Monday-Friday

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $31.65 - $35.22 per hour

Position Summary

Under direction, this role responds to and addresses inquiries regarding Benefits, Employee Data, Payroll, Time Entry, and general HR policies. The Human Resources Associate processes HR transactions within the Human Resources Information System, ensuring data integrity. This is a term position anticipated to be needed through Fall 2028, but may be ended or extended based on organizational needs, funding availability, and performance.

Job Responsibilities

• Responds to, addresses, and resolves inquiries and tasks via online tickets, phone, fax, and email.
• Processes employee transactions such as new hires, terminations, and job changes, and maintains accurate master data within the HRIS system.
• Verifies the accuracy of received data and interacts with departments and employees for information follow-up.
• Proactively assists team members, customers, and employees to ensure service expectations are met.
• Mines data from various HR information systems, as directed, and verifies/ensures data accuracy.
• Prepares, analyzes, and validates various reports.
• Escalates or refers issues to ensure resolution in a manner consistent with WCM's mission, vision, and policies, while providing excellent customer service.
• Performs various payroll timekeeping-related duties, including the entry and payment of disability salary continuation and severance, and resolving time entry issues and errors in the timekeeping system(s).
• Performs employment verifications via phone and mail.
• Verifies and enters payroll information on unemployment forms for the Department of Labor.
• Participates in the testing of new functionalities and version releases of the HRIS system as needed.
• Maintains neat and orderly files, organizing and filing all necessary forms, paperwork, and other relevant materials in the Employee File.
• Assists in other areas of the HR function as required to complete special projects or support HR initiatives.

Education

• High School Diploma
• Associate's degree or higher preferred.

Experience

• Approximately 1-3 years of professional experience in an office setting, preferably within a Human Resources Department.
• Approximately 2 years of working experience with Human Resources Information Systems and reporting tools, either in an HR function or in a technical function supporting HR.

Knowledge, Skills, and Abilities

• Ability to demonstrate excellent customer service skills in person, via email, and on the telephone.
• Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills."
• Demonstrated proficiency with MS Office Suite and database applications.
• Demonstrates ability to exercise standards of professionalism, including appearance, presentation, and demeanor.

Working Conditions/Physical Demands

Standard office work. Position requires long periods of time in a sitting position and heavy phone interactions.

Equal Opportunity Employer Statement

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "any person, any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Key skills/competency

• Human Resources Associate
• HRIS Systems
• Customer Service
• Data Integrity
• Payroll Processing
• Employee Data
• Benefits Administration
• Reporting Tools
• MS Office Suite
• Communication Skills