Operations Manager
Weee! · Seattle, WA
- On site
- Full-time
- $108,000 / year
- Seattle, WA
Job highlights
- Manage Seattle warehouse operations, including shipping, inventory, delivery.
- Increase operational efficiency and ensure a safe work environment.
- Lead and motivate diverse teams of 100+ employees.
- Own site-level P&L and drive cost-saving initiatives.
- Requires 5+ years of warehouse ops and Lean Six Sigma.
About the role
About Weee!
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.
Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.
This role is onsite 5 days a week in Seattle, WA.
About The Role
The ideal candidate will be responsible for managing warehouse operations in our Seattle, WA location. These operations include shipping, inventory, delivery. Your goal will be to increase operational efficiency and ensure a safe environment.
Responsibilities
- Manage safety, inventory accuracy, quality, productivity, cost saving and customer delivery promises
- Support, mentor, and motivate your salaried and hourly, internal and contractor workforce
- Lead daily FC operations to deliver stable execution across safety, customer experience, productivity, inventory accuracy (ICQA), and cost control.
- Manage and improve key operational results including safety performance, inventory accuracy, quality, productivity, cost savings, and customer delivery promises.
- Support, mentor, and motivate a mixed workforce of hourly and salaried employees, including contractors/agency labor as applicable.
- Evaluate and act on performance metrics to ensure high-quality execution and cost-efficient workflows
- Own site-level P&L performance and drive results across key cost lines (labor, overtime, supplies, equipment/service, shrink/damage, etc.).
- Identify and execute cost-saving initiatives while protecting safety, quality, and customer delivery promises; quantify impact/ROI and communicate outcomes to leadership.
- Partner cross-functionally with Finance, HR, Transportation, Quality/Food Safety, and Engineering/IT to optimize cost structure and operational efficiency.
- Ensure safe operation, inspection, and compliance for PIT/MHE and enforce safe work practices.
- Lead PIT safety training, certification tracking, and refresher training; investigate incidents/near-misses and drive corrective actions.
- Maintain strong OSHA-aligned safety standards; lead and execute safety training for both hourly and salaried teams.
- Own ICQA execution, including cycle counts, ad hoc counts, and inventory investigations, to maintain high inventory accuracy.
- Establish and monitor ICQA KPIs (inventory accuracy, count completion rate, count resolution time, shrink/damage trends) and drive corrective actions.
- Lead root cause analysis for inventory variances across receiving, putaway, replenishment, picking, returns, and damages; implement process fixes and training.
- Maintain strong bin/location control and storage standards (labeling, slotting discipline, and location audits) to reduce mispicks and improve customer outcomes.
Qualifications
- 5+ years of warehouse/retail operations experience preferred.
- Experience managing teams of 100+ (hourly and salaried; including contractors/agency where applicable).
- Experience overseeing operations across multiple warehouses/sites strongly preferred.
- Strong ability to multitask and manage deadlines in a fast-paced environment; excellent organizational skills required.
- Strong accuracy and attention to detail required.
- Extensive, hands-on 5S experience, with the ability to drive standard work, visual management, and sustainable continuous improvement on the shop floor.
- Schedule flexibility required: must be able to work night shifts, weekends, and holidays as business needs require.
- Ability to work in refrigerated and freezer areas for extended periods (with required PPE).
- Lean Six Sigma certification: Green Belt or above required.
- PIT proficiency required (trainer-level preferred): must be able to personally operate PIT and demonstrate safe operation; experience with sit-down forklift, order picker, and reach truck required.
- OSHA knowledge & safety training required: familiar with OSHA-related requirements and able to lead/execute safety training.
- Work in an environment where noise levels vary and can be loud.
- Work in multi-temperature areas, including refrigerated (≤40°F / 4°C) and freezer (0°F / -18°C) zones.
- Ability to stand/walk for up to 12 hours during shifts
Benefits
- Comprehensive Medical, Dental, Vision, Life, AD&D, and STD/LTD Insurance
- Additional coverage options: Accident, Critical Illness, Hospital Care, Legal & ID Shield, and EAP
- FSA (Flexible Spending Account) and Childcare pre-tax spending programs
- Commuter & Parking benefits
- Monthly Weee! Points
- 401(k) plan with 4% match and 100% vesting (Pre-tax and Roth)
- Employee Referral Program
- 10 Company Paid Holidays
- Paid Sick Days
- Vacation Time: 10 days in the first year for exempt employees, 7 days in the first year for non-exempt (then increases per tenure)
Compensation Range
The US base salary range for this full-time position is $91,000 to 108,000. This role may be eligible to discretionary bonus, incentives and benefits. Our salary ranges are determined by role, level, and location.
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.
For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers
Key skills/competency
- Operations Management
- Warehouse Operations
- Inventory Accuracy
- Team Leadership
- Cost Reduction
- Safety Management
- Lean Six Sigma
- OSHA Compliance
- Performance Metrics
- Customer Delivery
Skills & topics
- Operations Manager
- Warehouse Management
- E-commerce
- Logistics
- Inventory Control
- Team Leadership
- Process Improvement
- Cost Management
- Supply Chain
- Safety Compliance
How to get hired
- Tailor your resume: Highlight 5+ years of warehouse operations and team management experience, emphasizing results in safety, inventory, and cost savings for your Weee! application.
- Showcase Lean Six Sigma skills: Detail your Green Belt or higher certification and any experience implementing 5S, standard work, or continuous improvement initiatives.
- Emphasize leadership experience: Quantify your success managing large teams (100+) and your ability to motivate both hourly and salaried staff.
- Prepare for technical questions: Be ready to discuss PIT operations, OSHA compliance, and specific inventory control techniques (ICQA).
- Demonstrate flexibility: Be prepared to discuss your availability for night shifts, weekends, and holidays as business needs require.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the expected salary range for an Operations Manager at Weee! in Seattle, WA?
- The US base salary range for this full-time Operations Manager position at Weee! in Seattle, WA is $91,000 to $108,000 annually. This range may vary based on your specific skills, experience, and work location. The role may also be eligible for discretionary bonuses and incentives.
- What are the key responsibilities of the Operations Manager at Weee! Seattle?
- The Operations Manager at Weee! Seattle will be responsible for managing warehouse operations including shipping, inventory, and delivery. Key duties involve increasing operational efficiency, ensuring safety, leading teams, managing site-level P&L, and driving cost-saving initiatives while maintaining high standards for quality and customer delivery.
- What qualifications are essential for the Operations Manager role at Weee!?
- Essential qualifications include 5+ years of warehouse/retail operations experience, experience managing teams of 100+, strong multitasking abilities, and a Lean Six Sigma certification (Green Belt or above). Proficiency in PIT operations and OSHA knowledge are also required.
- Is this Operations Manager role at Weee! remote or on-site?
- This Operations Manager position at Weee! in Seattle, WA is an on-site role, requiring 5 days a week presence at the Seattle, WA location.
- What kind of team will I be managing as an Operations Manager at Weee!?
- As an Operations Manager at Weee!, you will be managing a mixed workforce of over 100 employees, including hourly staff, salaried employees, and potentially contractors or agency labor.
- Does Weee! offer benefits for their Operations Managers?
- Yes, Weee! offers a comprehensive benefits package for its Operations Managers, including Medical, Dental, Vision insurance, 401(k) with a 4% match, paid holidays, sick days, and vacation time.
- What is the expected work schedule for an Operations Manager at Weee!?
- Schedule flexibility is required for this Operations Manager role, as you must be able to work night shifts, weekends, and holidays based on business needs.
- What is Weee!'s stance on equal opportunity for applicants?
- Weee! is an equal opportunity employer committed to diversity and inclusion. They welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.