Administration Specialist @ Webfleet
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Job Details
Overview
At Bridgestone Mobility Solutions, Webfleet is seeking an Administration Specialist in Barcelona to support our Spanish & Portuguese customer base. The role is dedicated to supporting all sales and customer-related administrative processes in the South region.
Key Responsibilities
- Handle all administration related to services from customer signature to contract activation.
- Coordinate after sales activities for the existing customer database.
- Manage customer complaint handling until resolution.
- Assist the Accounts Receivable department with invoice or payment queries.
- Participate actively in the Customer Success program to ensure long term customer relations and service contract renewals.
- Support the sales team in Spain and serve as the prime point of contact for account managers regarding contract queries on Webfleet Solutions Fleet management products & services.
- Report directly to the Administration team leader.
Candidate Profile
- 2-3 years of experience in a similar role.
- Understanding of business processes with improvement capability.
- Experience in a B2B environment and ability to work under pressure.
- Solution-oriented, detail-focused, and maintains a positive attitude.
- Excellent organization, computer, and communication skills in Spanish and English.
- Technical issue understanding is an asset.
Why You’ll Love Working Here
Join an innovative, fast moving international team with a strong company culture. Enjoy benefits like working from home (up to 3 days a week), home office setup allowance, opportunities to work abroad, birthday off, volunteering time off, additional health and dental insurance, a 100% employer-funded pension scheme, meal/childcare/transportation vouchers, unlimited LinkedIn Learning access, language learning platforms, and more.
About Webfleet
Webfleet, Bridgestone’s globally trusted fleet management solution, supports over 50,000 businesses worldwide to improve fleet efficiency, driver support, safety, compliance, and sustainability. Their commitment is defined through eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment.
Key skills/competency
- Administration
- Customer Service
- Sales Support
- Contract Management
- Invoice Processing
- Complaint Resolution
- Team Coordination
- B2B Environment
- Organizational Skills
- Communication
How to Get Hired at Webfleet
🎯 Tips for Getting Hired
- Tailor your resume: Highlight relevant administration and B2B experience.
- Showcase skills: Emphasize organizational and communication abilities.
- Research Webfleet: Understand their global fleet management solutions.
- Prepare examples: Detail past process improvement achievements.
- Practice interviews: Focus on problem-solving and teamwork scenarios.