Staff Product Designer - Client Experience Oper... @ Wealthsimple
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About Wealthsimple
Your career is an investment that grows over time. Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining money management with smart technology. As Canada’s largest fintech company serving over 4 million users with more than $80 billion in assets, we simplify financial services through transparency and low cost.
About the Role
As the Staff Product Designer - Client Experience Operations, you will own and lead CXO design. You will collaborate with engineering, data science, and product management to craft intuitive, AI-powered tools that enhance client and internal team interactions. Your responsibilities include:
- Leading design for internal and client-facing AI tools
- Creating concepts and prototypes at varying fidelity levels
- Integrating user feedback to architect delightful experiences
- Leveraging data to drive design decisions
- Staying updated with industry trends and innovations
What You’ll Bring
You should have a strong track record in systems design and UX-thinking, a passion for AI tools, and the ability to simplify complex problems. Collaboration across teams and effective communication are key. Previous experience in leading user research and an interest in front-end technologies will further set you apart.
Benefits & Work Culture
We offer competitive salaries, top-tier health benefits, a retirement savings matching plan, flexible vacation and leave policies, wellness and professional development budgets, and opportunities to work internationally for up to 90 days per year. Join a remote-first team committed to innovation, inclusivity, and continuous growth.
Technology & Innovation
At Wealthsimple, innovation is part of our DNA. Every team member is encouraged to explore emerging technologies, including AI, to drive solutions and create value.
Key skills/competency
- UX design
- Systems design
- AI tools
- User research
- Prototyping
- Collaboration
- Data-driven design
- Product strategy
- Front-end basics
- Innovation
How to Get Hired at Wealthsimple
🎯 Tips for Getting Hired
- Customize your resume: Highlight AI and UX design experience.
- Research Wealthsimple: Understand their mission, culture, and fintech impact.
- Prepare for storytelling: Detail specific design projects and outcomes.
- Show technical skills: Present portfolios that emphasize prototyping and collaboration.