Atlassian Administrator

@ Wealthsimple

About the Role

Wealthsimple is seeking a highly skilled and motivated Atlassian Administrator to join our growing team. In this role, you will serve as a key technical enabler, ensuring the smooth operation and continuous optimization of our Jira infrastructure. You will maintain, configure, and enhance our Jira platform to meet the evolving needs of diverse teams across the organization.

This role requires a strategic mindset, strong problem-solving abilities, and a collaborative approach when working with stakeholders to drive efficiency and process improvement.

What You Will Do

• Administer and maintain the Jira instance including user management, workflows, and custom fields.
• Partner with cross-functional teams to design and implement customized Jira projects, boards, and dashboards.
• Develop documentation and provide user support, training, and troubleshooting.
• Identify inefficiencies and implement process improvements and automation rules.
• Collaborate with teams to evaluate, test, and deploy Marketplace apps and manage system performance.
• Plan and execute data migrations during upgrades and generate customized reports for leadership.

Who You Are

• 5+ years of experience administering Jira at the enterprise level.
• Experienced in cloud-based Jira instances, workflow design, and advanced JQL.
• Deep understanding of Atlassian best practices, optimization, and governance.
• Excellent communicator with strong project management abilities and attention to detail.
• Familiarity with Agile/Shape Up methodologies and ScriptRunner for Jira; Atlassian certifications preferred.

Why Wealthsimple?

• Competitive salary with top-tier health benefits and life insurance.
• Retirement savings matching plan and wellness/professional development budgets.
• 20 vacation days annually plus unlimited sick and mental health days.
• Opportunity to work internationally for up to 90 days per year.
• Inclusive and high-performing remote-first culture with diverse employee groups.

Technology & Innovation at Wealthsimple

At Wealthsimple, every team member is expected to lean into new technologies, innovate with AI, and harness modern tooling to solve problems faster and create greater value.

DEI & Accessibility

Wealthsimple values diversity and inclusion and provides an accessible experience throughout the hiring process. Accommodations are available to ensure all candidates can participate fully.

Key skills/competency

• Jira Administration
• Atlassian
• Workflow Design
• JQL
• Automation
• Process Improvement
• Technical Support
• Data Migration
• Agile Methodologies
• Collaboration