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Lumen Intern IT Analyst Summer 2026

WayUp

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Original Job Summary

About Lumen

Lumen connects the world by igniting business growth through connecting people, data, and applications quickly, securely, and effortlessly. They are building a culture rooted in teamwork, trust, and transparency.

Role Overview

This role is a summer internship with Lumen, available full time (40 hours/week) during a 10-week program from May 29 to August 7, 2026. The position is fully remote within the continental US.

Main Responsibilities

  • Shadow senior team members
  • Assist with production support using SAP-S4 for Procurement and Inventory
  • Monitor and prioritize ServiceNow tickets
  • Review job runs/failures and assist with corrections
  • Research and resolve inventory issues related to customer orders, spares, and returns
  • Create functional design documents based on business requirements

Candidate Qualifications

Enrollment at a 4-year accredited college with rising senior status; graduation expected between August 2026 – May 2027 in fields like Business, Accounting, Computer Science, or Information Technology.

Proficiency in Microsoft Office Suite, Vizio, or advanced Excel skills is preferred.

Professional attributes include collaboration, clear communication, a customer-first mindset, and the ability to multitask in a fast paced environment.

Compensation & Application Process

Internship hourly pay ranges from $26 to $38 per hour. After application submission, candidates will be invited to a virtual assessment and video interview. Background screenings will be conducted on selected candidates.

Key skills/competency

  • SAP-S4
  • ServiceNow
  • Procurement
  • Inventory
  • Microsoft Office
  • Excel
  • Vizio
  • Virtual assessment
  • Collaboration
  • Functional design

How to Get Hired at WayUp

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills to Lumen IT internship.
  • Highlight technical expertise: Feature SAP-S4 and ServiceNow experience.
  • Showcase team collaboration: Emphasize communication skills.
  • Research Lumen: Understand mission, culture, and recent news.

📝 Interview Preparation Advice

Technical Preparation

Review SAP-S4 processes and production support.
Practice handling ServiceNow ticket scenarios.
Brush up on Microsoft Office, Excel, and Vizio.
Study functional design document creation basics.

Behavioral Questions

Describe a time you solved a problem.
Explain how you manage multiple tasks.
Discuss teamwork in challenging projects.
Tell about a creative solution you implemented.