IT Systems Technologist

About Waterloo Catholic District School Board

The Waterloo Catholic District School Board serves over 38,000 students across 52 schools (Kindergarten to Grade 12) in the Waterloo Region. The Board is committed to intentional recruitment and selection to achieve greater equity and diversity within its workforce. All qualified applicants are encouraged to apply, and self-identification data will be considered to support improvements to hiring processes.

Position Summary: IT Systems Technologist

As an IT Systems Technologist, you will manage enterprise-level IT technologies across Secondary and feeder Elementary schools. This permanent full-time role involves comprehensive system support, network maintenance, and hardware/software management, ensuring seamless operation for educational environments.

Key Responsibilities

• Manage Enterprise-level IT technologies within Secondary and feeder Elementary schools.
• Install, configure, and maintain hardware and software for local area networks, workstations, third-party applications, and management servers.
• Monitor, analyze, and maintain network performance, including servers, switches, and cabling, performing troubleshooting and repairs as needed.
• Maintain multiple security levels and control user access to the network and systems.
• Provide proactive security measures and backups of critical network servers and systems.
• Create and maintain policies, templates, and scripts for automating user management, MDM management, and network resource access.
• Backup and restore user data as required.
• Conduct technical evaluations of hardware, software, and network products, providing recommendations for purchase based on user requirements.
• Validate new software, hardware, or service requests in a test environment mirroring production to ensure successful deployment and present recommendations.

Minimum Requirements

• A three-year college diploma in computer technology or MCSE/MCSA certification, along with a strong understanding of network topologies, local and wide area networking, and telecommunications.
• Minimum of 3-5 years of experience in a system support role.
• Extensive experience with Microsoft Intune MDM, Azure/Entra management, Active Directory, Windows 11, MSOffice Suite, Microsoft SCCM Client Management, and Microsoft Windows server administration.
• Strong analytical and technical problem-solving skills.
• Ability to lift up to 23kg and work on ladders.
• Strong attention to detail.
• Effective verbal and written communication skills.
• Superior problem-solving and organizational skills.
• Ability to handle pressure in a fast-moving environment.
• Passion for learning and continuous improvement.
• Ability to understand the urgency of actions and recognize priorities while multitasking.
• A valid driver’s license and reliable vehicle are required.
• School Board experience is considered an asset.

Compensation and Work Details

• Hourly Rate: $35.93 – $37.76 per hour.
• Annual Market Allowance: $8,000.
• Hours of Work: Permanent Full-time, 37.5 hours per week, 52 weeks/year.
• Work Schedule: Determined by the IT Supervisor of Endpoint Support Services.
• Location: Information Technology Services at the Catholic Education Centre, Kitchener, ON.
• Effective Date: As soon as possible.

Application Process

Qualified applicants should submit a resume and cover letter directly through Apply to Education. Ensure all required diplomas and certificates are attached to your resume. Incomplete applications may not be considered. Applications will be accepted until 4:00 PM on February 24, 2026. The Waterloo Catholic District School Board encourages applications from diverse communities and provides accommodations for disabilities.

Key skills/competency

• System Administration
• Network Performance Monitoring
• Hardware/Software Installation
• Microsoft Intune MDM
• Azure/Entra Management
• Active Directory
• Windows Server Administration
• SCCM Client Management
• Technical Troubleshooting
• Data Backup & Recovery