Epicor IT Manager

A manufacturing-focused organization is seeking an experienced IT Manager to lead the implementation of a new ERP system and act as a strategic technology partner to the business. The role initially focuses on delivering a successful ERP deployment before transitioning into ownership of IT operations, ERP administration, business intelligence, reporting, cybersecurity support, and continuous improvement initiatives. This is a highly visible leadership position working closely with senior leadership to modernize systems, improve operational efficiency, and enable data-driven decision-making.

Key Responsibilities

ERP Implementation & Project Leadership

• Lead end-to-end ERP implementation activities.
• Manage project plans, timelines, budgets, resources, testing, data migration, go-live, and post-launch support.
• Coordinate internal stakeholders and external implementation partners.
• Drive change management, user training, system adoption, and process improvements across key business functions.

IT Leadership & Systems Administration

• Serve as the primary ERP administrator after implementation.
• Oversee day-to-day IT operations, infrastructure, vendor management, and user support.
• Develop and execute technology strategies aligned with business objectives.
• Lead ongoing system enhancements and continuous improvement initiatives.

Business Intelligence & Reporting

• Create executive dashboards and KPI reporting.
• Develop reporting and analytics solutions using ERP data, SQL, reporting tools, and Power BI.
• Automate recurring reports and enable self-service reporting capabilities.
• Ensure data quality, integrity, and reporting accuracy across the organization.

Cybersecurity & Compliance

• Support cybersecurity programs, governance, and access controls.
• Maintain IT controls and data governance practices.
• Assist with compliance initiatives within a regulated operating environment

Required Experience

• 7+ years of ERP implementation and/or administration experience.
• 3+ years leading enterprise software implementation projects.
• Strong knowledge of manufacturing business processes.
• Excellent project management, communication, and stakeholder management skills.
• Bachelor's degree in a related field preferred or equivalent experience.

Preferred Experience

• ERP implementation/administration expertise.
• Experience within manufacturing or other regulated industries.
• Knowledge of SQL Server, reporting tools, Power BI, Microsoft 365, Azure, APIs, and workflow automation.
• Familiarity with cybersecurity and compliance frameworks.
• PMP and/or ITIL certifications preferred.

Success Measures

• Deliver ERP implementation on time and within budget.
• Achieve stable system operations and strong user adoption.
• Develop meaningful reporting and dashboards to improve business decisions.
• Maintain reliable IT operations while driving continuous improvement and supporting a secure technology environment.

Benefits

Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, retirement savings with employer contributions, employee assistance programs, and professional development opportunities.