Account Coordinator

Account Coordinator at Warner Bros. Discovery

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

The Account Coordinator position at Warner Bros. Discovery is the entry level role that leads you towards the path to a successful career within multiplatform media sales. Sales Coordinators provide sales support to Account Executives, Sales Planners, clients, and agencies regarding linear media on all US Networks at WBD.

Responsibilities

• Establish strong business relationships and act as a liaison with advertising agency counterparts and internal Discovery departments, including Pricing, Planning & Operations, Linear Commercial Operations, Marketing, Billing, and Direct Response.
• Respond to all client requests in a timely manner (flighting, revisions, allocations, added value, etc.).
• Execute all client orders across all linear platforms, ensuring that they are in approved weekly programming and compliant with all client requirements.
• Responding to clients in a timely manner to ensure meeting the needs of the client's requests.
• Handle program and commercial changes and issue change notices to clients.
• Work with Account Executive, Sales Planners, and the Marketing department on promotional assets, material deadlines, and approvals.
• Work closely with Linear Commercial Operations to schedule promotional assets.
• Reconcile billing discrepancies with agencies and the billing department.
• Perform other responsibilities as directed by Sales Support Management, Account Executives and/or Vice President(s) Ad Sales for your assigned networks and agencies.

Qualifications

• Strong computer knowledge (Microsoft Word, Excel, PowerPoint, etc.)
• Ability to work independently as well as in cross-functional groups
• High level of organizational skills and the ability to prioritize
• Learns and applies new information, concepts, and techniques in the area of practice
• Great verbal and written communication skills
• Ability to work in a deadline driven environment
• Strong problem-solving skills and customer service skills
• Detail-oriented and a team player
• Must be able to work collaboratively with team members
• Ability to troubleshoot and resolve discrepancies
• Must be able and willing to provide overtime work when necessary
• Previous related experience is a plus
• Must have the legal right to work in the United States

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $40,593.00 - $75,388.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

Key skills/competency

• Media Sales Support
• Advertising Agency Relations
• Client Communication
• Order Execution
• Billing Reconciliation
• Problem Solving
• Organizational Skills
• Deadline Management
• Cross-functional Collaboration
• Microsoft Office Suite