Tire & Battery Technician

About the Tire & Battery Technician Role at Walmart

As a Tire & Battery Center Technician at Walmart, you will be a crucial part of delivering safe and efficient service to members, providing them with quality products for less. This role involves active collaboration with other associates to consistently meet and exceed member expectations within the club's TBC department.

What You'll Do

• Be a Team Member: Collaborate with team members on sales and service requests, mentor new technicians, and develop interpersonal skills for efficient customer service.
• Be an Expert: Apply knowledge of safety protocols, industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality. Utilize Point of Sale systems and effective selling techniques.
• Be a Techie: Leverage digital tools to drive sales, enhance service, and improve associate engagement. Use handheld technology for business decisions, safety alerts, product information, and training.
• Be an Owner: Manage equipment needs, track returns and special orders, operate cash registers, and process transactions. Maintain accurate inventory, audit, safety, and compliance standards. Address complaints, hazards, and product issues, complete documentation, and assist members with purchasing decisions.
• Be a Talent Ambassador: Champion the member's experience, model high-quality service, and inspire a respectful, supportive team environment. Understand challenges and assist in training.

Compensation and Benefits

Walmart offers competitive pay, performance-based bonus awards, and a comprehensive benefits package designed to support your well-being:

• Health Benefits: Medical, vision, and dental coverage.
• Financial Benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid Time Off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other Benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

Additionally, Live Better U is a company-paid education program for full-time and part-time associates, covering tuition, books, and fees for high school completion to bachelor's degrees and certificates.

The hourly wage range for this position is $20.00 to $28.00, with additional premiums possible based on specific circumstances.

Minimum Qualifications

• Valid State-issued Driver's License.
• Must be 18 years of age or older.
• Ability to successfully complete all job-required training and assessments.

Preferred Qualifications

• Experience in the auto service industry or retail.

Key skills/competency

• Automotive Service
• Tire Installation
• Battery Maintenance
• TPMS Systems
• Customer Service
• Point of Sale (POS)
• Inventory Management
• Safety Compliance
• Team Collaboration
• Digital Tools