Customer Success Engineer
@ WalkMe

Tel Aviv-Yafo, Tel Aviv District, Israel
$120,000
On Site
Full Time
Posted 21 days ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXXX XXXXXXXXX XXXXXX****** @walkme.com
Recommended after applying

Job Details

Overview

WalkMe pioneered the Digital Adoption Platform to help business leaders unlock the full potential of technology. As a Customer Success Engineer at WalkMe, you will work on strategic assignments ensuring customers maximize the value of WalkMe solutions and improve overall customer sentiment.

What You'll Own

  • Deliver consulting, implementation, and enablement services through best practices and tailored solution designs.
  • Lead strategic projects that align product capabilities with customer business outcomes.
  • Develop extensive knowledge of WalkMe products and platform features.
  • Proactively identify customer risks and implement solutions for measurable outcomes.
  • Create scalable resources such as documentation and training playbooks.

What You'll Need To Succeed

  • Minimum 3+ years in a customer-facing or strategic enablement role.
  • Experience in consulting, solution implementation, and customer enablement.
  • Basic proficiency in CSS, HTML, JavaScript, and APIs.
  • Strong understanding of SaaS, integrations, and data workflows.
  • Excellent analytical, communication, and project management skills.

What Sets Us Apart

  • Inclusive, diverse workplace with comprehensive benefits.
  • Hybrid work schedule combining remote flexibility with in-person collaboration.
  • Opportunities for professional development and continuous learning.
  • Wellness programs, generous leave policies, and RefreshMe Days.
  • Work with cutting-edge technology following SAP's acquisition of WalkMe.

Key Skills/Competency

Customer Success, Consulting, Implementation, Enablement, SaaS, CSS, HTML, JavaScript, API, Project Management

Apply without a personalized resume

How to Get Hired at WalkMe

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight consulting and technical skills.
  • Prepare Case Studies: Showcase successful customer projects.
  • Research WalkMe: Understand their digital adoption platform.
  • Practice Technical Qs: Brush up on CSS, HTML, JS basics.
  • Review Behavioral Qs: Demonstrate customer engagement success.

📝 Interview Preparation Advice

Technical Preparation

Review HTML, CSS, JavaScript basics.
Practice API integrations and SaaS concepts.
Study data workflows and report analysis.
Update project management skillset.

Behavioral Questions

Describe a time you solved customer challenges.
Explain how you manage project deadlines.
Discuss handling customer objections effectively.
Share a past experience with team collaboration.

Frequently Asked Questions