Traveling Installation Manager
Waites · United States
- Hybrid
- Internship
- $100,000 / year
- United States
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Job highlights
- Manage international and domestic industrial installations.
- Lead and develop installation teams.
- Communicate with customers and internal stakeholders.
- Ensure project success and safety compliance.
- Advance your career in a growing company.
About the role
Job Summary
Waites is seeking an Installation Manager to lead equipment installations at customer locations, both domestically and internationally. This role involves managing installation teams, ensuring project success, and maintaining a safe and positive work environment. You will be responsible for daily scheduling, customer communication, inventory management, and promoting a culture of safety and professionalism. This is an exciting opportunity to join a rapidly growing company that provides innovative IoT sensors for industrial environments.
What You'll Do
Project & Installation Oversight
- Lead and execute equipment installations on various types of industrial machinery.
- Own responsibility for team performance, project planning, scheduling, and on-site execution.
- Ensure projects are appropriately staffed and team assignments are carried out effectively.
- Schedule product shipments and manage on-site inventory.
- Maintain daily operations and ensure work environments meet client-specific cleanliness and compliance standards.
- Communicate travel accommodations and logistics for the on-site teams.
- Ensure all site-related activities and timelines are executed smoothly and efficiently.
Onsite Leadership & Development
- Provide feedback and coaching in real time to ensure performance.
- Train and support the development of both new and existing employees.
Communication & Collaboration
- Serve as the primary on-site contact for customer issues prior to escalation.
- Communicate daily with internal teams and leadership to align on project progress and needs.
- Work cross-functionally to ensure clear and complete project information is shared in advance.
- Act as an extension of the leadership team when rolling out new policies, processes, or business changes.
Customer Experience & Safety
- Maintain strong working relationships with customer Points of Contact (POC).
- Train customers on proper sensor handling, including removal and replacement procedures.
- Ensure POC signs off on installation completion forms.
- Uphold Waites and OSHA Health, Safety, and Environmental policies on all job sites.
- Act as a champion for health and safety practices, company changes, and policy updates.
Reporting & Compliance
- Meet end-of-day (EOD) and end-of-installation (EOI) reporting requirements on time and with professionalism.
- Support internal audits and special projects as needed.
- May assist with system/network specialist work when not actively on assignment.
- Additional responsibilities as needed/required.
Qualifications
- High School Diploma or equivalent required; Bachelor’s Degree preferred.
- Experience working in industrial environments with exposure to maintenance operations, reliability practices, and rotating equipment is strongly preferred.
- Proficiency with Google Suite and ability to quickly learn new software and apps.
- Strong verbal and written communication skills, with confidence in leading and presenting to groups.
- Excellent organizational, time management, and customer service skills.
- Ability to prioritize and multi-task effectively in a fast-paced environment.
- Dependable, self-motivated, and a collaborative team player with a positive, can-do attitude.
- Must be 21 years of age or older with a valid driver’s license.
- Availability to work a flexible schedule of 40 hours/week, including days, nights, weekends, and holidays.
- Willingness to travel as required (80-100% travel - Domestic & International).
- Knowledge of workplace safety standards and regulations.
- Job-related certifications (preferred): OSHA 10, MSHA, Fall Protection, Working at Heights, Lift Operation, First Aid, and other client-required certifications.
Working Conditions
- Walk, use hands to handle or operate tools, and reach with arms.
- Climb ladders and stairs, as well as crawl and kneel as needed.
- Sit, talk, listen, observe, read, write, and type effectively.
- Lift and move up to 50 pounds unassisted.
- Perform work on-site in industrial, commercial, and residential environments.
Culture Fit
- High intellect and strong analytical skills.
- Innovative and driven to constantly improve.
- Non-bureaucratic, flexible, and able to thrive in a fast-moving environment.
- Positive energy and attitude towards people and problem-solving.
- Demonstrates a balance of humility, strong work ethic, and interpersonal savvy ("Humble, Hungry, and Smart").
- A genuine human.
- Demonstrates a “Can Do” mentality.
Why Waites?
Waites offers an attractive base salary with a strong history of profit sharing. We are intensely customer-focused, with a culture that encourages hard work, fun, and mutual success. As we continue to grow, there will be many opportunities for professional advancement and development. If you are a talented installation professional looking for an exciting new challenge, please apply!
Key skills/competency
- Installation Management
- Project Management
- Team Leadership
- Customer Communication
- Technical Aptitude
- Industrial Environments
- Safety Compliance
- Logistics Management
- Problem-Solving
- IoT Sensors
Skills & topics
- Installation Manager
- Project Management
- Team Leadership
- Field Service
- Industrial Installation
- Customer Relations
- Technical Management
- IoT
- Sensors
- Travel
How to get hired
- Tailor your resume: Highlight your experience in industrial environments, technical project management, and team leadership. Quantify achievements with data.
- Showcase your fit: Emphasize your 'Humble, Hungry, and Smart' approach and 'Can Do' mentality in your application and interviews.
- Prepare for travel: Be ready to discuss your flexibility and experience with frequent domestic and international travel.
- Research Waites: Understand their IoT sensor technology and client-focused culture. Prepare questions about their growth and innovation.
Technical preparation
Familiarize with IoT sensors and industrial networks.,Review Google Suite and similar productivity tools.,Study industrial maintenance and rotating equipment.,Understand OSHA and workplace safety regulations.
Behavioral questions
Describe a challenging installation project you managed.,How do you handle customer escalations effectively?,Share an experience coaching a team member.,How do you ensure safety on a job site?
Frequently asked questions
- What are the primary responsibilities of an Installation Manager at Waites?
- The Installation Manager at Waites is responsible for overseeing equipment installations at customer sites, managing installation teams, ensuring project success, handling customer communication, managing inventory, and upholding safety standards. This role requires significant domestic and international travel.
- What experience is preferred for the Installation Manager role at Waites?
- Waites prefers candidates with experience in industrial environments, exposure to maintenance operations, reliability practices, and rotating equipment. A Bachelor's Degree is also preferred, along with proficiency in Google Suite and strong leadership and communication skills.
- What is the expected travel commitment for this Installation Manager position?
- This role requires a significant travel commitment of 80-100%, including both domestic and international destinations. Candidates should be willing and able to travel extensively.
- Does Waites offer sponsorship for this Installation Manager role?
- No, Waites does not offer sponsorship for this position at this time. Candidates must be authorized to work in the U.S.
- What kind of work environment can I expect at Waites?
- Waites describes its culture as fun, fast-paced, client-focused, people-centric, inviting, flexible, and rapidly growing. They emphasize a non-bureaucratic, adaptable environment that thrives on problem-solving and positive energy.
- What are the key cultural requirements for this Installation Manager role?
- Waites looks for individuals with high intellect, strong analytical skills, an innovative mindset, flexibility, positive energy, and a 'Can Do' mentality. They value a balance of humility, strong work ethic, and interpersonal savvy, often described as 'Humble, Hungry, and Smart'.
- What is the compensation structure for the Installation Manager at Waites?
- Waites offers an attractive base salary and a strong history of profit sharing. Specific salary details would typically be discussed during the interview process.
- What technical skills are important for an Installation Manager at Waites?
- Proficiency in Google Suite is required, along with the ability to quickly learn new software. Experience with industrial environments, maintenance operations, and IoT sensors is highly preferred. Knowledge of workplace safety standards is also essential.