Community Association Manager
@ Waccamaw Management, LLC

Scotch Plains, NJ
$80,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXX****** @associaonline.com
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Job Details

About the Role

Associa is seeking a Community Association Manager to join our team in Scotch Plains, NJ. As a Community Association Manager, you will work closely with clients, vendors, and other Associa departments while providing superior customer service and managing multiple projects.

Key Responsibilities

  • Act as or oversee the primary liaison with the Association Board and homeowners.
  • Travel to client associations, attend board meetings, inspections, walk-throughs, and community events.
  • Prepare annual disclosure packages, meeting notifications, financial statement packages, and manage bulk mailings.
  • Review monthly financial reports and submit management summaries to the Board.
  • Provide recommendations on major capital expenditures to maintain community standards.

Requirements

  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Experience in community management, customer service, hospitality, or related industries.
  • Excellent business correspondence skills including grammar, punctuation, and structure.
  • Strong customer service and conflict resolution skills.
  • Ability to work effectively both independently and in a team setting.
  • Excellent time management and prioritization skills.
  • Effective and professional communication on phone, email, and in-person.

What We Offer

Associa provides a competitive benefits package including medical, dental, vision insurance, 401k, disability insurance, and wellness and development initiatives. Recognized as a Great Place to Work and as a Best and Brightest location, this role is within a stable and innovative company.

Key skills/competency

  • Community Management
  • Customer Service
  • Vendor Coordination
  • Financial Reporting
  • Board Liaison
  • Inspection Coordination
  • Time Management
  • Microsoft Office
  • Communication
  • Conflict Resolution
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How to Get Hired at Waccamaw Management, LLC

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight community management and customer service skills.
  • Research Associa: Learn about company culture and recent successes.
  • Showcase Experience: Illustrate previous vendor and board liaison roles.
  • Prepare Examples: Detail multitasking and time management scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Office tools.
Gain familiarity with financial reporting.
Practice preparing documentation packages.
Update technical communication skills.

Behavioral Questions

Describe a challenging customer service interaction.
Explain a time managing multiple projects.
Share experience coordinating with diverse teams.
Detail handling conflict during board meetings.

Frequently Asked Questions