Community Association Manager

@ Waccamaw Management, LLC

About the Role

Associa is seeking a Community Association Manager to join our team in Scotch Plains, NJ. As a Community Association Manager, you will work closely with clients, vendors, and other Associa departments while providing superior customer service and managing multiple projects.

Key Responsibilities

• Act as or oversee the primary liaison with the Association Board and homeowners.
• Travel to client associations, attend board meetings, inspections, walk-throughs, and community events.
• Prepare annual disclosure packages, meeting notifications, financial statement packages, and manage bulk mailings.
• Review monthly financial reports and submit management summaries to the Board.
• Provide recommendations on major capital expenditures to maintain community standards.

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in community management, customer service, hospitality, or related industries.
• Excellent business correspondence skills including grammar, punctuation, and structure.
• Strong customer service and conflict resolution skills.
• Ability to work effectively both independently and in a team setting.
• Excellent time management and prioritization skills.
• Effective and professional communication on phone, email, and in-person.

What We Offer

Associa provides a competitive benefits package including medical, dental, vision insurance, 401k, disability insurance, and wellness and development initiatives. Recognized as a Great Place to Work and as a Best and Brightest location, this role is within a stable and innovative company.

Key skills/competency

• Community Management
• Customer Service
• Vendor Coordination
• Financial Reporting
• Board Liaison
• Inspection Coordination
• Time Management
• Microsoft Office
• Communication
• Conflict Resolution