Dispatch Operations Associate West Coast

@ Voltus

The Role

Are you passionate about the decarbonization of the electric grid? The Dispatch Operations Associate West Coast at Voltus plays a crucial role in delivering megawatts to the grid during dispatches. You will gain expertise in distributed energy resources and grid operations across North America.

This role involves both tactical responsibilities and strategic project support, working within a 24/7 team to ensure readiness during critical grid events. Candidates should be in U.S. Pacific or Mountain time zones to provide strategic coverage during North America evening hours, working remotely with an 8-hour weekday shift between 9am - 5pm PT and occasional spot coverage.

Primary Responsibilities

• Maintain readiness to receive and execute dispatches from grid operators and utilities.
• Become an expert in managing dispatch events across various programs.
• Maximize customer participation through effective dispatch management.
• Lead internal communication efforts during dispatch events.
• Document lessons learned and follow up on customer inquiries.
• Facilitate transitions between day and night teams.
• Utilize data to diagnose and resolve performance issues.
• Maintain a repository of best practices for improved dispatch performance.

Secondary Responsibilities

• Swiftly diagnose and resolve issues from post-dispatch lessons.
• Collaborate with internal and external stakeholder groups.
• Support process documentation and stakeholder communications.
• Work cross-functionally to meet key program milestones.
• Create seasonal communications with the Customer Success team.
• Own reporting tools and ad hoc analysis, using Google Sheets, Python, or SQL.
• Assist in operating grid operator and utility programs in the CAISO territory.
• Support market testing processes.

Qualities

The ideal candidate is bright, gritty, operations-minded, reliable, ambitious, a strong communicator, self-motivated, disciplined, well organized, detail-oriented, and proficient with web-based tools.

Compensation & Benefits

Base pay is $55,000 - $60,000 annually, with a 10-20% bonus paid semi-annually, plus equity. Voltus offers unlimited leave for full-time employees, parental leave, and a comprehensive benefits package.

Key skills/competency

• Decarbonization
• Dispatch
• Grid operations
• Distributed energy
• Analysis
• Communication
• Data
• Reporting
• Remote work
• Technical skills