Fleet Administration Officer
@ Volkswagen Financial Services Australia

Sydney, New South Wales, Australia
A$70,000
On Site
Full Time
Posted 21 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXX******* @volkswagenfs.com.au
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Job Details

About the Role

Volkswagen Financial Services Australia is seeking a Fleet Administration Officer to support the effective delivery of fleet management services and lease products. In this role, you will provide administrative and operational assistance to ensure accuracy, compliance, and efficiency throughout fleet-related processes.

What You Will Do

  • Provide administrative support for lease products and fleet management services.
  • Prepare lease quotes and associated documentation for settlement processes.
  • Ensure accuracy and compliance in all quote-related materials.
  • Manage vehicle registration processes including renewals and compliance documentation.
  • Monitor and process vehicle infringements and nominations.
  • Oversee toll account setup and process toll notices.
  • Coordinate fuel card setup and distribution.
  • Maintain and update customer databases for data integrity.
  • Support sales pipeline tracking and reporting activities.
  • Assist with client follow-ups and communications.

What You Will Bring

  • Minimum 2 years administration and customer service experience.
  • Passion for delivering exceptional customer service.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and effective time management.
  • Teamwork across multiple work streams.
  • Motivation to learn and develop.
  • Adaptability to change and strong problem-solving skills.
  • Ability to work in a high volume fast paced environment.

Key Skills/Competency

  • Administration
  • Fleet Management
  • Lease Documentation
  • Compliance
  • Vehicle Registration
  • Customer Service
  • Data Integrity
  • Time Management
  • Communication
  • Problem-Solving
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How to Get Hired at Volkswagen Financial Services Australia

🎯 Tips for Getting Hired

  • Research Volkswagen Financial Services Australia's culture: Study their mission, values, and employee reviews.
  • Customize your resume: Align your experience with fleet administration details.
  • Highlight compliance expertise: Emphasize accuracy and regulatory skills.
  • Prepare for communication questions: Showcase strong verbal and written skills.

📝 Interview Preparation Advice

Technical Preparation

Review lease documentation procedures.
Study fleet management software basics.
Practice data integrity techniques.
Brush up on compliance regulations.

Behavioral Questions

Describe a challenging admin task managed.
Explain effective teamwork experiences.
Share times you resolved compliance issues.
Discuss handling high-pressure volume work.

Frequently Asked Questions