Senior AI & Automation Engineer

Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking a Senior AI & Automation Engineer to join our agile Robotic Process Automation (RPA) team. This role involves managing and maintaining automation processes across both market-leading and in-house RPA products. The individual will be responsible for ensuring production readiness, mentoring junior colleagues, and engaging with stakeholders to deliver seamless automation solutions.

What You Will Do

• Review and approve newly developed automations for production, ensuring alignment with established standards.
• Maintain the production environment using incident, change, and problem management protocols.
• Communicate effectively with customers and stakeholders as part of daily operations.
• Mentor and onboard junior team members, fostering a collaborative learning environment.
• Track and report key performance indicators (KPIs) for business lines.

Who You Are

• Holds a graduation degree in technology.
• Brings 5–10 years of experience in RPA development, solution design, or automation operations.
• Demonstrates advanced proficiency in UiPath, including development, orchestration, and troubleshooting.
• Possesses strong coding skills in languages such as Python, C#, or Node.js.
• Understands software development best practices and the software development lifecycle (SDLC).
• Fluent in English, both spoken and written.
• Has experience working in international, distributed teams and cross-functional environments.
• Confident in liaising and influencing stakeholders at all organisational levels.
• Skilled in organisation and prioritisation, with a track record of planning across phases, dependencies, and milestones.

What's In It For You

• Opportunity to work on cutting-edge automation technologies and contribute to global transformation initiatives.
• Exposure to international teams and cross-functional collaboration.
• A dynamic and inclusive work environment that values innovation and continuous improvement.
• Mentorship and leadership opportunities within a growing automation function.

What Skill You Will Learn

• Advanced automation design and orchestration using UiPath.
• Cross-functional stakeholder management and communication.
• Incident and change management in production environments.
• Strategic planning and KPI reporting.
• Mentoring and team development in agile settings.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Key skills/competency

• UiPath
• Robotic Process Automation (RPA)
• Python
• C#
• Node.js
• Solution Design
• SDLC
• Incident Management
• Stakeholder Management
• Automation Orchestration