BUSINESS ANALYST - VOIS
VOIS · Pune Division, Maharashtra, India
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- On site
- Full-time
- $85,000 / year
- Pune Division, Maharashtra, India
Job highlights
- Translate business needs into actionable requirements.
- Partner with stakeholders to drive organizational change.
- Support end-to-end delivery from discovery to adoption.
- Utilize core skills in analytics and process optimization.
- Develop expertise in advanced business analysis techniques.
About the role
About This Role
As a Business Analyst, you will help shape and deliver change by translating business needs into clear, structured requirements, insights and actionable recommendations. You will partner with stakeholders across the organisation to define problems, improve customer and colleague experiences, optimise processes, and support the design and implementation of effective solutions. You are accountable for supporting end-to-end change delivery from discovery through implementation, ensuring traceability, measurable outcomes, and successful solution adoption.
What You Will Do
- Partner with stakeholders to understand business objectives, define problem statements and agree on measurable outcomes.
- Elicit, analyse and document business, functional and non-functional requirements using appropriate techniques (e.g., interviews, workshops, observation, data analysis).
- Develop and maintain high-quality artefacts (e.g., process flows, BRDs, user stories, use cases and data definitions), ensuring clarity, traceability and readiness for solution design and testing.
- Support solution design by evaluating options, constraints, impacts and dependencies, and providing evidence-based recommendations.
- Define acceptance criteria aligned to business outcomes and support testing activities, including UAT planning, test scenario definition, and defect triage.
- Manage requirements traceability and change control, ensuring alignment from discovery through delivery and implementation.
- Support change and adoption activities, including communication inputs, training requirements, and transition to operations.
- Contribute to continuous improvement by capturing lessons learned and identifying opportunities to simplify, standardise and enhance ways of working.
Skills You Will Bring
Core Skills
- Business & Data Analytics
- Requirements & Value Definition
- Process Mining & Optimisation
- Consulting
- Problem Solving
- Requirements / User Stories
- Process Mapping
- Value Mapping
Soft Skills
- Analytical Thinking
- Facilitation & Workshop Design
- Clear Communication
- Stakeholder Empathy and a Curious Mindset
Nice-to-Have Skills (Not Mandatory)
- Business Architecture
- Customer Experience
- Lean Six Sigma
- Quality Assurance & Testing
- Business Case Support
- Data Interpretation / Dashboarding
What’s In It For You
We Support Your Development Through:
- Hands‑on consulting, problem‑solving, and facilitation exposure.
- Broader domain learning across strategic transformation areas.
- Increasing ownership, mentoring opportunities, and leadership of analysis workstreams.
What Skills You Will Learn
- Advanced business analysis techniques across discovery, design, and implementation.
- Enhanced capability in process mining, process optimisation, and requirements management.
- Improved analytical reasoning, data interpretation, facilitation, and structured communication.
- Practical experience with Agile methodologies, user story development, and quality assurance practices.
- Broader understanding of value realisation frameworks and transformation governance.
Key skills/competency
- Business Analysis
- Requirements Gathering
- Data Analysis
- Process Optimization
- Stakeholder Management
- Problem Solving
- Agile Methodologies
- User Stories
- Process Mapping
- Business Requirements Documents (BRDs)
Skills & topics
- Business Analyst
- Business Analysis
- Data Analysis
- Requirements Gathering
- Process Optimization
- Stakeholder Management
- Consulting
- Problem Solving
- Process Mapping
- User Stories
- Vodafone
- VOIS
- Telco
- Shared Services
- Transformation
- Agile
How to get hired
- Tailor your resume: Highlight relevant skills like Business & Data Analytics, Process Mining, and Stakeholder Empathy.
- Showcase problem-solving: Provide examples of how you translated needs into actionable recommendations.
- Demonstrate collaborative spirit: Emphasize your experience partnering with diverse stakeholders.
- Prepare for technical questions: Be ready to discuss requirements elicitation and documentation techniques.
Technical preparation
Practice eliciting requirements using various techniques.,Develop process maps and user stories for scenarios.,Analyze sample data to identify key insights.,Prepare to discuss solution evaluation methods.
Behavioral questions
Describe a complex problem you solved.,How do you handle conflicting stakeholder needs?,Give an example of a process you optimized.,How do you ensure requirements are traceable?
Frequently asked questions
- What are the core skills required for a Business Analyst at VOIS?
- The core skills for a Business Analyst at VOIS include Business & Data Analytics, Requirements & Value Definition, Process Mining & Optimisation, Consulting, Problem Solving, Requirements/User Stories, Process Mapping, and Value Mapping. Strong soft skills such as Analytical Thinking, Facilitation & Workshop Design, Clear Communication, and Stakeholder Empathy are also crucial.
- Does VOIS offer development opportunities for Business Analysts?
- Yes, VOIS supports development through hands-on consulting, problem-solving, and facilitation exposure. You'll gain broader domain learning, increasing ownership, mentoring opportunities, and leadership experience in analysis workstreams. You will also learn advanced business analysis techniques, process optimization, and Agile methodologies.
- What is the application process for a Business Analyst role at VOIS?
- While specific details may vary, generally, you would apply through the official Vodafone Careers website. The process typically involves submitting your resume, an initial screening, and then progressing through interviews that assess both technical and behavioral competencies. Focus on tailoring your application to highlight the skills and experiences mentioned in the job description.
- How important are 'Nice-to-Have' skills for the Business Analyst position at VOIS?
- Nice-to-have skills such as Business Architecture, Customer Experience, Lean Six Sigma, Quality Assurance & Testing, Business Case Support, and Data Interpretation are not mandatory but can certainly strengthen your application. They can help differentiate you from other candidates and demonstrate a broader understanding of related business functions.
- What is VOIS's commitment to diversity and inclusion for Business Analyst roles?
- VOIS is committed to creating an inclusive workplace where everyone can thrive and celebrates the value of diversity. They explicitly state that no form of discrimination is tolerated, covering a wide range of characteristics. If you're excited about the role but don't meet every requirement, they encourage you to apply.