Marketing Operations Producer

About VML MAP and WPP

WPP is the trusted growth partner for the world’s leading brands, uniting data solutions, creativity, production, enterprise solutions, and strategic counsel through its agentic marketing platform, WPP Open. VML MAP is seeking a talented Producer to drive impactful marketing projects for a major international client. This role is based in our Toronto office, offering collaboration with a global network. This is a full-time, permanent, hybrid role requiring 4 days on-site per week.

What your day will look like

As a central figure in the project lifecycle, you will leverage project management expertise and a collaborative spirit to ensure timely, on-budget delivery of high-quality work that fosters exceptional consumer experiences. Navigating a complex organization and building strong working relationships will be critical for success in this role.

More Specifically, Your Tasks Will Include

• Collaborate with internal and external stakeholders to ensure seamless project execution and alignment with client goals.
• Partner with Operations Manager(s) to manage daily workload, optimize resource allocation, and ensure appropriate staffing levels.
• Create and maintain detailed project timelines and budgets, proactively identifying and implementing risk mitigation strategies.
• Uphold brand standards and quality expectations across all project deliverables, ensuring consistency and excellence.
• Proactively identify and address team challenges, escalating issues as needed, and provide regular, clear reports to management and stakeholders on project status and performance.

Who you will work with

You'll play a vital role in a tightly coordinated team of Campaign Specialists, Coordinators, Solution Experts, Operations Managers, and Account Management professionals. You will be supported by a talented and driven team, all working together to achieve success. VML MAP fosters a flat organizational environment where everyone's voice is valued, encouraging collaboration and driving innovative solutions.

What you will bring to the table

We are looking for a proactive and energetic Producer with a positive mindset and a proven ability to manage multiple projects simultaneously. You are highly organized, detail-oriented, and comfortable navigating the complexities of large, international organizations. Your experience in a client-facing role has equipped you with the skills to build strong relationships, proactively identify client needs, and advise on process improvements that unlock new opportunities for collaboration. If you are passionate about the tech-driven side of marketing – where data, automation, and personalization fuel innovation – and eager to contribute to a dynamic team, this could be the perfect role for you!

In Addition, You Have

• 2+ years of experience as a Producer, Project Manager, or Coordinator with a focus on CRM and/or digital marketing projects.
• Demonstrated ability to manage project budgets, monitor resource allocation, and contribute to forecasting efforts.
• Proven track record of successful client management, including proactive communication and effective expectation setting.
• Excellent and professional verbal and written communication in English.
• Post-secondary education in Marketing, Communication, Project Management, or a related field.
• Proficiency in Microsoft Office Suite and familiarity with CRM software (e.g., Adobe Campaign, Salesforce, Braze, etc.).
• Flexible mindset and able to adapt quickly to demands of challenging and unique projects.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

Compensation

The base salary for this position at the time of this posting may range between $65,000 CAD - $69,000 CAD. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Equal Opportunity Employer

WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. For more information, please visit our website, and follow VML MAP on our social channels via Instagram, LinkedIn and X.

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Key skills/competency

• Marketing Operations
• Project Management
• CRM
• Digital Marketing
• Client Management
• Budget Management
• Resource Allocation
• Risk Mitigation
• Stakeholder Collaboration
• Brand Standards