Case Analyst

About the Role of Case Analyst

Xcelerate Solutions is seeking a Full-Time Background Investigations Document Control Specialist to join its DHS Programs. This critical Case Analyst role requires candidates to hold an active Top Secret level security clearance to be considered. Join an award-winning organization known for its talented professionals and commitment to growth in the GovCon industry.

Location

This position is remote.

Clearance

Applicants must possess an active Top Secret security clearance.

Key Responsibilities of the Case Analyst

• Coordinating and effectively communicating with all personnel within the program, including 1099 field investigators.
• Managing all investigative Add Leads requests on cases, including scoping leads in the Case Management System.
• Performing quality control (QC) of case received documents, attachments, and materials.
• Analyzing public records, such as law enforcement reports, bankruptcies, judgments, and collection actions against the subject of investigations.
• Performing review duties to include QC of leads scheduled, assigned, and accepted by field investigators to ensure case coverage is met.
• Performing a check of completed field investigations for compliance with national standards (FIS-Federal Investigative Standards) and DHS customer requirements, ensuring additional work or corrections are completed as needed.
• Scoping received cases and inputting into the case management system.
• Monitoring timeliness of items being worked in the case life cycle to ensure records and interviews are completed promptly.
• Monitoring the quality of completed investigative work and reporting areas of improvement to the Reviewer Supervisor for training coordination.

Minimum Requirements

• Bachelor's degree or an equivalent combination of education and experience, plus 5 years of relevant experience.
• Active Top-Secret Clearance is mandatory.
• Ability to obtain approval from DHS government customers.
• Demonstrated experience in working Federal Background Investigations.
• Strong organizational skills to balance and prioritize work effectively.
• Excellent interpersonal skills to interact professionally with customers and team members.
• Superior communication skills, both written and verbal.
• Proven analytical and problem-solving abilities.
• Proficiency with personal computer and business solutions software.
• Ability to identify, understand, and apply federal, state, and local changes to and/or new regulations/laws pertaining to personnel investigations.
• Ability to work effectively in a team environment.
• Discipline in time management and the ability to multitask.
• Capacity to synthesize information, identify key findings, and determine accurate conclusions.
• Strong writing skills and proficiency with PC and networked environments.

About Xcelerate Solutions

Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (www.xceleratesolutions.com) is recognized as one of America's fastest-growing companies. Xcelerate fosters a culture defined by its diverse workforce of dynamic and versatile professionals, supported by continuous growth and development opportunities. This strong commitment to employees has earned recognition, including inclusion on the Washington Business Journal’s “50 Best Places to Work” list,