Senior Human Resource Generalist
Vital Care Infusion Services · Nashville, TN
- On site
- Full-time
- $85,000 / year
- Nashville, TN
Job highlights
- Lead employee relations and HR operations.
- Manage HRIS administration and data reporting.
- Support employees and managers daily.
- Strengthen company culture and engagement.
- Ensure compliance with employment laws.
About the role
About Vital Care Infusion Services
Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters.
Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.
What we offer:
- Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
- Paid time off, personal days, and company-paid holidays.
- Paid Paternal Leave.
- Volunteerism Days off.
- Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
- 401(k) matching and tuition reimbursement.
- Employee assistance programs include mental health, financial and legal.
- Rewards programs offered by our medical carrier.
- Professional development and growth opportunities.
- Employee Referral Program.
Job Summary:
The Senior HR Generalist is a key partner in creating a positive, high trust, and people focused workplace. This role leads employee relations efforts, manages HRIS administration, supports employees and managers with day-to-day HR needs, and plays an active role in strengthening company culture. The ideal candidate brings strong interpersonal skills, sound judgment, and a passion for building an exceptional employee experience.
Duties/Responsibilities:
Employee Relations:
- Serve as the primary resource for employee relations concerns, ensuring fair, consistent, and timely resolution.
- Conduct thorough investigations and provide clear documentation and recommendations.
- Coach managers on performance management, communication, and conflict resolution.
- Identify trends and partner with leadership to proactively improve engagement and workplace climate.
HRIS Administration:
- Oversee daily HRIS operations, ensuring accurate employee data, reporting, and system integrity.
- Generate and analyze HR metrics to support strategic decision making.
- Support system enhancements, troubleshooting, and workflow improvements.
HR Operations & Daily Support:
- Respond to employee and manager HR questions with clarity, professionalism, and empathy.
- Support onboarding, offboarding, benefits administration, and policy interpretation.
- Ensure compliance with federal, state, and local employment laws.
- Assist with annual HR programs, including performance reviews, compensation processes, and benefits enrollment.
Culture & Engagement:
- Champion a positive, inclusive, and collaborative workplace culture.
- Support engagement initiatives, recognition programs, and internal communication efforts.
- Partner with leaders to reinforce company values and strengthen team connection.
- Contribute to training and development efforts that promote growth and well-being.
Required Skills/Abilities:
- Exceptional interpersonal and communication skills with the ability to build trust at all levels.
- Strong problem-solving skills and the ability to navigate sensitive situations with discretion.
- Highly organized, detail oriented, and comfortable managing multiple priorities.
- A collaborative mindset and genuine enthusiasm for building a great workplace culture.
Education and Experience:
- Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification preferred.
- 5+ years of progressive HR experience with strong emphasis on employee relations and HR operations.
- Experience with HRIS platforms and HR data reporting.
Physical Requirements:
- Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.
- Keyboarding: Frequent use of a keyboard for typing and data entry.
- Reaching: Occasionally reaching for items such as files, documents, or office supplies.
- Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork.
- Visual Acuity: Good vision for reading documents, computer screens, and other detailed work.
Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews.
Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law.
Vital Care Infusion Services participates in E-Verify.
Key skills/competency
- Senior Human Resource Generalist
- Employee Relations
- HRIS Administration
- HR Operations
- Workplace Culture
- Compliance
- Onboarding
- Offboarding
- Benefits Administration
- Performance Management
Skills & topics
- Senior Human Resource Generalist
- Human Resources
- HR Generalist
- Employee Relations
- HRIS
- HR Operations
- Compliance
- Benefits Administration
- Recruitment
- Onboarding
How to get hired
- Customize your resume: Highlight your 5+ years of HR experience, focusing on employee relations and HR operations.
- Showcase HRIS proficiency: Detail your experience with HRIS platforms and data reporting in your application.
- Emphasize interpersonal skills: Demonstrate your ability to build trust, solve problems, and navigate sensitive situations.
- Research Vital Care: Understand their commitment to culture, patient care, and employee well-being.
- Prepare for interviews: Be ready to discuss your experience in employee relations and HR strategy.
Technical preparation
Master HRIS systems and data analysis.,Understand federal and state employment laws.,Develop strong investigative documentation skills.,Prepare to discuss HR metrics and reporting.
Behavioral questions
How do you handle sensitive employee relations issues?,Describe a time you improved workplace culture.,How do you ensure fairness and consistency in HR decisions?,How do you coach managers on performance issues?
Frequently asked questions
- What are the key responsibilities of a Senior HR Generalist at Vital Care Infusion Services?
- The Senior HR Generalist at Vital Care Infusion Services leads employee relations, manages HRIS administration, supports daily HR needs for employees and managers, and actively contributes to strengthening company culture. This role requires strong interpersonal skills, sound judgment, and a passion for employee experience.
- What experience is required for the Senior HR Generalist role at Vital Care Infusion Services?
- A Bachelor's degree in Human Resources, Business Administration, or a related field is required, with an HR certification being preferred. Additionally, candidates need 5+ years of progressive HR experience, with a strong emphasis on employee relations and HR operations, and experience with HRIS platforms and data reporting.
- What are the benefits offered to employees at Vital Care Infusion Services?
- Vital Care Infusion Services offers a comprehensive benefits package including medical, dental, and vision plans, paid time off, paid paternal leave, 401(k) matching, tuition reimbursement, and employee assistance programs for mental health, financial, and legal support.
- How does Vital Care Infusion Services approach company culture?
- Vital Care Infusion Services emphasizes a positive, high-trust, and people-focused workplace. They are committed to creating an inclusive, growth-focused environment where every voice matters and actively champion culture and engagement initiatives.
- What is the salary range for the Senior HR Generalist position at Vital Care Infusion Services?
- The salary range for the Senior HR Generalist position at Vital Care Infusion Services is between $70,000 and $85,000 annually.
- Is this Senior HR Generalist role remote, hybrid, or on-site?
- The job description does not explicitly state the work arrangement. However, given the physical requirements and typical nature of HR generalist roles supporting on-site operations, it is likely an on-site or hybrid position. We recommend clarifying this during the application process.
- How can I highlight my qualifications for the Senior HR Generalist role at Vital Care Infusion Services?
- To highlight your qualifications, ensure your resume clearly details your 5+ years of HR experience, specifically mentioning your expertise in employee relations, HRIS administration, and HR operations. Showcase your problem-solving skills and ability to foster a positive workplace culture.