Staff Site Reliability Engineer
Visa · Greater São Paulo Area
- On site
- Full-time
- $150,000 / year
- Greater São Paulo Area
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Job highlights
- Lead CI/CD and IaC initiatives for platform resilience.
- Automate infrastructure provisioning and management using IaC.
- Mentor engineers and contribute technical expertise.
- Solve complex problems under pressure.
- Stay updated on technology trends and lead POCs.
About the role
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
We are seeking a highly skilled and experienced Staff Site Reliability Engineer to join our DevOps squad. This role will focus on leading technical initiatives, optimizing CI/CD pipelines, automating infrastructure provisioning, and ensuring platform resilience. The ideal candidate will have a strong background in CI/CD, Infrastructure as Code (IaC), and cloud technologies, as well as the ability to mentor engineers and contribute to the overall stability and scalability of our platform.
Responsibilities
Technical Leadership:
- Lead the implementation and optimization of CI/CD pipelines.
- Develop and maintain Infrastructure as Code (IaC) scripts to automate infrastructure provisioning and management.
- Identify and implement automation opportunities to improve efficiency and reduce manual effort.
- Ensure best practices in CI/CD and IaC to promote consistency, repeatability, and compliance.
Platform Resilience
- Maintain CI/CD resilience by avoiding unplanned or uncommunicated changes.
- Serve as an example of diligence and reliability to the team.
Technical Contributions
- Make high-impact technical contributions recognized by the team and organization.
- Write effective post-mortem documentation for internal and external stakeholders.
Mentorship
- Mentor and provide constructive feedback to engineers across the company.
- Review pull requests and source code, focusing on improving CI/CD and automation practices.
Consultation And Problem-Solving
- Serve as a consultant for engineers from different squads.
- Solve complex and unknown problems under pressure.
Technology Trends And POCs
- Stay up-to-date with the latest technology trends in CI/CD and automation.
- Lead and execute Proof of Concepts (POCs) to introduce new technologies to the team.
This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.
Qualifications
- Language Proficiency: Advanced English (C1 level).
- Technical Expertise: Proficiency in CI/CD tools such as Argo and Codefresh. Expertise in Infrastructure as Code (IaC) tools like Terraform. Strong knowledge of Docker and Kubernetes for containerization and orchestration. Experience with service mesh technologies such as Istio. Proficiency in monitoring and observability tools like Grafana, Grafana Loki, Honeycomb, OpenTelemetry, and Prometheus. Proficiency in AWS cloud services.
- Experience: Hands-on experience with automating deployment processes and integrating CI/CD pipelines. Experience with support and participation in OnCall rotations. Experience with programming languages such as Golang, Java, or Groovy can be considered a plus.
- Soft Skills: Strong problem-solving skills, especially under pressure. Ability to mentor and provide constructive feedback to engineers. Effective communication and collaboration skills.
Key Skills/Competency
- Site Reliability Engineering (SRE)
- CI/CD Pipelines
- Infrastructure as Code (IaC)
- Cloud Technologies (AWS)
- Containerization (Docker, Kubernetes)
- Service Mesh (Istio)
- Monitoring and Observability
- Automation
- Technical Leadership
- Problem-Solving
Skills & topics
- Site Reliability Engineer
- SRE
- DevOps
- CI/CD
- Infrastructure as Code
- IaC
- Automation
- Cloud Engineering
- AWS
- Kubernetes
- Docker
- Terraform
- Argo
- Codefresh
- Istio
- Grafana
- Prometheus
- Honeycomb
- OpenTelemetry
- Golang
- Java
- Groovy
- Technical Leadership
- Mentorship
- Problem-Solving
- Remote
- Payments Technology
How to get hired
- Tailor your resume: Highlight CI/CD, IaC, cloud (AWS), Docker, Kubernetes, and specific tools like Argo, Terraform, Grafana, Prometheus. Quantify achievements where possible.
- Craft a compelling cover letter: Express your passion for SRE, Visa's mission, and how your technical leadership and mentorship skills align with the role.
- Prepare for technical interviews: Be ready to discuss CI/CD best practices, IaC principles, container orchestration, monitoring strategies, and problem-solving scenarios.
- Showcase soft skills: Emphasize your ability to mentor, consult, and collaborate effectively with diverse engineering teams.
- Research Visa's culture: Understand their commitment to innovation, global impact, and customer trust to align your responses.
Technical preparation
Master CI/CD tools: Argo, Codefresh, Terraform.,Deepen Docker and Kubernetes orchestration skills.,Practice AWS services and IaC automation.,Familiarize with monitoring tools: Grafana, Prometheus.
Behavioral questions
Describe a complex problem you solved under pressure.,How do you mentor junior engineers effectively?,Share an example of leading a technical initiative.,How do you ensure CI/CD pipeline resilience?
Frequently asked questions
- What are the key technical skills required for the Staff Site Reliability Engineer role at Visa?
- The Staff Site Reliability Engineer role at Visa requires strong proficiency in CI/CD tools (Argo, Codefresh), Infrastructure as Code (Terraform), containerization (Docker, Kubernetes), service mesh (Istio), monitoring/observability tools (Grafana, Prometheus, Honeycomb, OpenTelemetry), and AWS cloud services. Experience with Golang, Java, or Groovy is a plus.
- What is the work arrangement for this Staff Site Reliability Engineer position at Visa?
- This is a remote position. While remote, you may be required to be present at a Visa office with scheduled notice. This means you can work from home but should be available to travel to an office location when needed.
- How does Visa approach platform resilience for its DevOps team?
- Visa emphasizes platform resilience by focusing on maintaining CI/CD stability through avoiding unplanned or uncommunicated changes. The Staff Site Reliability Engineer is expected to serve as a role model for diligence and reliability within the team.
- What mentorship responsibilities are involved in the Staff Site Reliability Engineer role at Visa?
- As a Staff Site Reliability Engineer at Visa, you will mentor other engineers across the company by providing constructive feedback and reviewing pull requests and source code. The focus is on improving CI/CD and automation practices within the organization.
- What kind of technical leadership is expected from a Staff Site Reliability Engineer at Visa?
- The Staff Site Reliability Engineer is expected to lead technical initiatives, specifically in the implementation and optimization of CI/CD pipelines, and the development and maintenance of Infrastructure as Code (IaC) for automated provisioning. They should also identify automation opportunities and ensure best practices are followed.
- Does Visa encourage exploring new technologies for SRE roles?
- Yes, Visa encourages exploring new technologies. The Staff Site Reliability Engineer is responsible for staying up-to-date with the latest trends in CI/CD and automation and leading Proof of Concepts (POCs) to introduce new technologies to the team.
- What are the soft skill expectations for this Staff Site Reliability Engineer role at Visa?
- Visa expects strong problem-solving skills, particularly under pressure, as well as the ability to mentor engineers effectively and provide constructive feedback. Excellent communication and collaboration skills are also essential for this role.
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