Staff Site Reliability Engineer

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

We are seeking a highly skilled and experienced Staff Site Reliability Engineer to join our DevOps squad. This role will focus on leading technical initiatives, optimizing CI/CD pipelines, automating infrastructure provisioning, and ensuring platform resilience. The ideal candidate will have a strong background in CI/CD, Infrastructure as Code (IaC), and cloud technologies, as well as the ability to mentor engineers and contribute to the overall stability and scalability of our platform.

Responsibilities

Technical Leadership:

• Lead the implementation and optimization of CI/CD pipelines.
• Develop and maintain Infrastructure as Code (IaC) scripts to automate infrastructure provisioning and management.
• Identify and implement automation opportunities to improve efficiency and reduce manual effort.
• Ensure best practices in CI/CD and IaC to promote consistency, repeatability, and compliance.

Platform Resilience

• Maintain CI/CD resilience by avoiding unplanned or uncommunicated changes.
• Serve as an example of diligence and reliability to the team.

Technical Contributions

• Make high-impact technical contributions recognized by the team and organization.
• Write effective post-mortem documentation for internal and external stakeholders.

Mentorship

• Mentor and provide constructive feedback to engineers across the company.
• Review pull requests and source code, focusing on improving CI/CD and automation practices.

Consultation And Problem-Solving

• Serve as a consultant for engineers from different squads.
• Solve complex and unknown problems under pressure.

Technology Trends And POCs

• Stay up-to-date with the latest technology trends in CI/CD and automation.
• Lead and execute Proof of Concepts (POCs) to introduce new technologies to the team.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

• Language Proficiency: Advanced English (C1 level).
• Technical Expertise: Proficiency in CI/CD tools such as Argo and Codefresh. Expertise in Infrastructure as Code (IaC) tools like Terraform. Strong knowledge of Docker and Kubernetes for containerization and orchestration. Experience with service mesh technologies such as Istio. Proficiency in monitoring and observability tools like Grafana, Grafana Loki, Honeycomb, OpenTelemetry, and Prometheus. Proficiency in AWS cloud services.
• Experience: Hands-on experience with automating deployment processes and integrating CI/CD pipelines. Experience with support and participation in OnCall rotations. Experience with programming languages such as Golang, Java, or Groovy can be considered a plus.
• Soft Skills: Strong problem-solving skills, especially under pressure. Ability to mentor and provide constructive feedback to engineers. Effective communication and collaboration skills.

Key Skills/Competency

• Site Reliability Engineering (SRE)
• CI/CD Pipelines
• Infrastructure as Code (IaC)
• Cloud Technologies (AWS)
• Containerization (Docker, Kubernetes)
• Service Mesh (Istio)
• Monitoring and Observability
• Automation
• Technical Leadership
• Problem-Solving