Sr. Site Reliability Engineer, Product Reliabil...
@ Visa

Austin, Texas, United States
On Site
Full-time
Posted 3 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXX******* @visa.com
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Job Details

Company Description

Visa is a world leader in payments and technology, processing over 259 billion transactions across more than 200 countries and territories each year. Our mission is to connect the world through an innovative, secure, and reliable payments network, uplifting individuals, businesses, and economies.

Job Overview

The Sr. Site Reliability Engineer, Middleware role is a key position in our Product Reliability Engineering team. You will work with a global team to design robust middleware systems that ensure always-on availability, automate processes, and drive innovation in payment solutions.

What You’ll Do

  • Design for Reliability: Architect and implement solutions to ensure continuous middleware uptime.
  • Automate Everything: Develop intelligent automation for monitoring, deployment, and incident response.
  • Lead Investigations: Solve complex technical problems and prevent future incidents.
  • Drive Innovation: Transition from traditional middleware to cloud-native solutions.
  • Collaborate Globally: Work with engineers worldwide to build resilient systems.

Why You’ll Love It

  • Make a real impact processing millions of global transactions.
  • Enjoy career growth through learning sessions and mentorship.
  • Benefit from a hybrid work model with flexible scheduling.
  • Work in a culturally inclusive and collaborative team environment.

Team Culture & Impact

Join a team that celebrates diverse perspectives, promotes work-life balance, and encourages innovation. Your role will shape global payment reliability standards and influence architectural decisions while mentoring and learning from talented engineers.

Qualifications

Basic Qualifications: 2+ years of relevant work experience with a Bachelor’s degree, OR 5+ years of relevant work experience.

Preferred Qualifications: Experience with modern middleware technologies (e.g., Tomcat, Apache, Springboot, SQS, JBoss, IBM MQ), Linux/Unix, networking, cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), infrastructure-as-code (Terraform, Ansible), and proficiency in automation using languages like Python, Go, or Java. Familiarity with monitoring (Prometheus, Grafana, Datadog), logging (ELK, Splunk), and tracing tools (Jaeger, Zipkin) is essential.

Additional Information

Work Hours vary by department; travel required is approximately 5-10%. This hybrid position expects office attendance 2-3 days a week. Visa is an Equal Opportunity Employer and considers qualified applicants with diverse backgrounds and experiences.

Key skills/competency

Sr. Site Reliability Engineer, Middleware, automation, cloud, monitoring, Linux, networking, containerization, high availability, collaboration

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How to Get Hired at Visa

🎯 Tips for Getting Hired

  • Research Visa's culture: Study their mission, values, and recent projects.
  • Customize your resume: Highlight middleware and automation expertise.
  • Emphasize cloud skills: Detail experience with AWS, Azure, GCP.
  • Prepare technical interviews: Rehearse system design and troubleshooting scenarios.
  • Network actively: Connect with current employees on LinkedIn.

📝 Interview Preparation Advice

Technical Preparation

Review cloud platforms and middleware tools.
Practice automation scripting in Python or Go.
Strengthen system design and troubleshooting skills.
Familiarize with containerization and infrastructure as code.

Behavioral Questions

Describe a time you solved a technical crisis.
Explain how you handle ambiguous project requirements.
Discuss teamwork in troubleshooting complex issues.
Share an example of teaching or mentoring peers.

Frequently Asked Questions