Manager, Visa Consulting and Analytics

Job Description

The Manager, Visa Consulting and Analytics will be a key member of the VCA organization in GCC and NALP, contributing to commercial traction, product development, and thought leadership across practice areas with a particular focus on Saudi Arabia. This role provides subject matter expertise and consulting support to Visa's key clients across clusters. The main objective is to deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customer engagement.

Principal Responsibilities/Key Results Area

• Collaborate with VCA colleagues, Visa account executives, and other Visa functions to cultivate and manage a pipeline of engagement opportunities with the largest banks and merchants in the region.
• Lead and/or serve as a subject matter expert on consulting engagements across practice areas (portfolio, digital, risk) including but not limited to the following:
• Using Visa and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with Visa's key clients.
• Support and contribute to sales pitches.
• Lead or contribute to internal problem-solving sessions.
• Prepare for, and participate in, client discussions.
• Be involved in project deliveries in both coordination and delivery roles.
• Work closely with other Visa groups, including Products, BD, Risk, Marketing, Digital Solutions, Digital Partnerships & Ventures, Innovation Center etc., to ensure a seamless Consulting experience.
• Contribute to the development, when needed, of practice areas in terms of product development.

Key Competencies

A well-qualified candidate will possess broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess candidacy include expertise on the following topics:

• Business needs of issuers, acquirers, and merchants in Portfolio, Digital, and Risk (e.g., strategy, acquisition, customers and channels full potential, innovation, mobile platforms, digital ecosystems, authorization etc.).
• Best practices to meet customer needs across the customer lifecycle stages (acquisition, activation, usage, reactivation, and retention).
• Industry trends, such as evolving economics of payments, new customer value propositions, increasing digitalization and development of digital channels, increasing use of advanced analytics and other technologies in payments and targeting, changing regulatory environment, etc.

This position requires being on the ground in KSA 4 to 5 days a week as required by client and market needs. Weekly travels are required.

Qualifications

• Bachelor's degree or equivalent. Master’s degree preferred.
• At least 5 years of overall work experience.
• At least 5 years of solid experience in payments, gained within a top-tier bank or the financial services practice of a top-tier consulting firm.
• Combination of regional and global experience is desired.
• At least 2 years of experience in management consulting with deep consulting skills and client engagement capabilities, including:
• Diplomatic skills to work in a multi-functional environment and ability to extract desired outcomes.
• Comfortable interacting with and presenting to senior management of clients and Visa.
• Highly analytical with advanced PowerPoint skills and Excel skills.
• Superior project management skills.
• Fluent communicator.
• Results-driven, flexible, and both internally and externally customer-focused.
• Able to travel frequently and work on client sites.
• Self-motivated and able to use own initiative with limited direction.
• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups.
• Ability to work in a multi-cultural environment.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Key skills/competency

• Payments Consulting
• Data Analytics
• Client Engagement
• Payments Strategy
• Portfolio Management
• Digital Payments
• Risk Management
• Business Development
• Project Management
• Market Trends