Director of Client Solutions Data & AI

@ Visa

Role Summary

Visa, a world leader in payments and technology, invites you to make a significant impact. As the Director of Client Solutions Data & AI, you will lead a dynamic data solutions team and enable organizations to unlock value from advanced analytics, data products, and subscription-based insights. Your role is pivotal in delivering scalable, innovative data and AI solutions across industries including Retail, Media, Government, and Financial Services.

Core Data Science & Engineering Leadership

• Lead a multi-disciplinary data team and drive technical excellence.
• Design and deliver scalable data and AI solutions using Python, SQL, and Spark.
• Develop and deploy machine learning models, including LLMs and Generative AI.
• Ensure robust data pipeline design, optimization, and governance.
• Translate complex data into actionable insights for strategic decisions.

Delivery Leadership & Governance

• Manage agile delivery squad with sprint planning, resource allocation, and quality assurance.
• Oversee project governance, compliance with SLAs, and issue resolution.
• Coordinate with onshore and offshore teams for optimal project delivery.

Subscription Management

• Manage full lifecycle of data subscriptions ensuring SLA adherence and quality control.
• Collaborate with stakeholders to maximize client value from subscription services.

Stakeholder Engagement & Capability Building

• Act as the primary contact for delivery operations and client engagement.
• Develop strategic roadmaps and champion capability uplift in data technologies.
• Maintain detailed project documentation and ensure high-quality deliverables.

Qualifications

Professional: 10+ years of experience in leading large-scale data projects, program management, and stakeholder engagement with excellent communication skills. Experience managing multi-disciplinary teams is preferred.

Technical: Advanced proficiency in Python, SQL, Spark, and hands-on experience with machine learning including LLMs, Generative AI, and Agentic AI. Familiarity with Agile tools and data visualization tools (e.g., Tableau) is required.

Business: Expert in translating analytics into actionable insights with a global mindset and strong problem-solving skills.

Work Arrangement

This is a hybrid position with office days confirmed by the hiring manager.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa considers qualified applicants with criminal histories in accordance with EEOC guidelines and applicable law.

Key skills/competency

• Data Science
• Machine Learning
• Python
• SQL
• Spark
• Agile
• Governance
• Stakeholder Management
• Subscription Management
• Leadership