Business Analyst Consultant

About Visa

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories. We are dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills, and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you.

Job Description

What's it all about?

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, driving tangible, impactful, and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational, and macroeconomics, VCA solves the most strategic problems for our clients.

VCA Implementation Services (VIS) is an augmentation of Visa’s consultancy offering, supporting the execution and implementation of recommendations to help scale competitive advantage and operate to succeed in the digital age.

We are looking for a Business Analyst Consultant to work with some of Visa's leading clients. You will be responsible for performing technical assessments and business analysis to position our client’s products at the very top of the market. You will act as one of the key touchpoints between the client and Visa, liaising with both to analyze data trends, identify opportunities for improvements, and support the deployment of the appropriate Visa solutions to boost revenue.

What we expect of you, day to day:

• Champion Data Analytics: Promote innovative use of data and analytics to address client business challenges.
• Trend Identification: Spot and share trends in client projects, strategic goals, and pain points to guide our data product development and service offerings.
• Technical Analysis: Work with product and design teams to technically define opportunities for potential improvements.
• Enhance Profitability: Utilize data to develop profitability assessments contributing towards business cases and management of card and payment portfolios.
• Data-driven Optimisation: Design and support the execution of financially viable testing approaches to optimize go-to-market strategy.
• Product Development: Assist in defining product enhancements, requirements, and new features.
• Collaborate with Visa Product Teams: Work with our clients to efficiently support the technical implementation of relevant Visa products and services solutions.
• Thought Leadership: Provide expertise in business analysis techniques and development approaches.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

What we're after...

Essential:

• Proven experience in business analyst roles.
• Expert in Agile delivery methods and associated software (e.g., JIRA, Confluence).
• Background in payment, retail banking, or retail merchant industries.
• Flexible approach to working to match our various clients, but with strong emphasis on collaborative communication and taking ownership for delivery.
• Ability to tailor the presentation of analysis, requirements, and recommendations for various audience levels depending on seniority and technical proficiency.
• Strong consultative skills to build relationships across the organization.
• Results-oriented with strong analytical, stakeholder management, and problem-solving skills.
• Awareness of the key drivers of profitability and how to calculate it.
• Excellent storyteller, conveying interpretation of evidence and analysis against strategic objectives resulting in explicit recommended actions.

Preferred:

• Experience in product feature end-to-end delivery.
• Project management experience delivering across multiple stakeholders.
• Demonstrated ability to write clean code in SQL and Python, C# or Java with accompanying knowledge of their industry-standard libraries and frameworks.
• Thought leader with the ability to guide, influence, and inspire performance across the technical development landscape.

Key skills/competency

• Data Analytics
• Agile Methodology
• Payments Industry
• Business Analysis
• Client Consulting
• Project Management
• SQL & Python
• Stakeholder Management
• Profitability Analysis
• Solution Deployment