Staff Site Reliability Engineer, Cloud Operations
@ Visa

Highlands Ranch, Colorado, United States
On Site
Full-time
Posted 18 days ago

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Job Details

About Visa

Visa is a world leader in payments and technology, connecting over 259 billion transactions safely across 200+ countries. Its mission is to connect the world through innovative, reliable, and secure payments.

About CyberSource

CyberSource, a Visa company, is a global leader in eCommerce payment management. It offers a full-service payment management platform including global payment processing, fraud management, and payment security systems.

Role Overview: Staff Site Reliability Engineer

The Staff Site Reliability Engineer is responsible for implementing and maintaining highly available and scalable infrastructure across AWS, GCP, and on-premise platforms. This role supports systems processing millions of transactions daily for prestigious clients.

Key Responsibilities

  • Collaborate with cross-functional teams to design best practices for AWS and GCP architectures.
  • Maintain automated deployment, monitoring, and scaling solutions.
  • Conduct performance assessments and capacity planning.
  • Implement monitoring, alerting, and incident response systems.
  • Drive continuous improvement for system reliability and efficiency.
  • Participate in on-call rotations and lead incident responses.
  • Mentor team members and support customer escalations.

Qualifications

Basic Qualifications: 5+ years relevant work experience with a Bachelor’s or equivalent advanced degree experience with a PhD.

Preferred Qualifications: Experience with AWS, GCP, infrastructure as code tools (Terraform/CloudFormation), Linux, scripting (Shell/Ruby/ReactJS/Python), container orchestration (Kubernetes, Swarm), and enterprise monitoring solutions.

Additional Information

  • Hybrid work arrangement (on-site and remote as assigned).
  • Travel requirement: 5-10% of time.
  • Comprehensive benefits including medical, dental, vision, and more.
  • Salary range for new hires: $117,700 to $170,600 annually.

Key skills/competency

  • AWS
  • GCP
  • Infrastructure as Code
  • Linux
  • Monitoring
  • Automation
  • Incident Response
  • Scripting
  • Container Orchestration
  • Capacity Planning

How to Get Hired at Visa

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant cloud and SRE skills.
  • Showcase hands-on experience: Emphasize AWS, GCP, and IaC projects.
  • Prepare for technical questions: Review infrastructure automation topics.
  • Research Visa's culture: Understand their global payment solutions.

📝 Interview Preparation Advice

Technical Preparation

Review AWS and GCP services.
Practice Terraform and CloudFormation scripts.
Study Linux system administration basics.
Understand container orchestration with Kubernetes.

Behavioral Questions

Describe a challenging incident response experience.
Explain teamwork in cross-functional environments.
Share continuous improvement initiative examples.
Discuss handling high-pressure situations calmly.

Frequently Asked Questions