Operations Analyst
Virtustant
Job Overview
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Job Description
About the Company
Our client is a provider of specialized educational support services, dedicated to delivering high-quality resources and guidance for individuals in the medical education field. They emphasize operational efficiency and reliability to enhance their service offerings.
What You’ll Do as an Operations Analyst
This is a full-time, salaried, 100% remote position focused on execution and systems administration.
Your Core Responsibilities
- Administer and maintain operational systems across various platforms.
- Work within WordPress and WooCommerce environments, managing plugins.
- Support sales operations through CRM administration and email sequencing.
- Build and manage email sequences using tools like Kit.
- Create and maintain automations using Zapier and similar tools.
- Manage data, spreadsheets, dashboards, and internal documentation.
- Assist with customer service systems and workflows as needed.
- Administer tools such as Calendly, Circle.so, and Typeform.
- Clarify requirements and execute loosely defined tasks to completion.
- Reduce operational workload for senior team members by owning assigned tasks.
What Virtustant Is Looking For
- Strong computer and technical skills.
- Experience with multiple online tools and platforms.
- Quick learner of new software.
- Proficiency in written and spoken English.
- High attention to detail and follow-through.
- Reliable and professional work ethic.
Preferred Skills
- WordPress
- WooCommerce (including FunnelKit and JetEngine)
- Zapier or similar automation tools
- Kit (email marketing)
- CRM systems and email sequencing
- Zendesk
- Calendly
- Circle.so
- Typeform
- Google Workspace
- Notion
Personality
- Integrity and honesty in work.
- Strong execution and follow-through.
- Comfort with limited instructions.
- Willingness to ask clarifying questions.
- A “figure it out and get it done” mindset.
Software & Tools
- WordPress
- WooCommerce
- Zapier
- Kit
- CRM systems
- Zendesk
- Calendly
- Circle.so
- Typeform
- Google Workspace
- Notion
Schedule & Benefits
This is a full-time, salaried position with hours from 9 AM - 5 PM PST. Virtustant focuses on output and reliability, not time tracking. Payment can be made in USD or local currency, according to your preference.
Key skills/competency
- Operations Administration
- System Maintenance
- WordPress
- WooCommerce
- CRM Management
- Zapier Automation
- Email Sequencing
- Data Management
- Customer Service Workflows
- Technical Acumen
How to Get Hired at Virtustant
- Research Virtustant's mission: Understand their commitment to operational efficiency in educational support.
- Highlight technical proficiency: Showcase your experience with WordPress, WooCommerce, Zapier, and CRM systems.
- Emphasize problem-solving skills: Provide examples of how you've executed loosely defined tasks to completion.
- Demonstrate attention to detail: Craft a resume and cover letter free of errors, reflecting your professional work ethic.
- Prepare for behavioral questions: Be ready to discuss your integrity, follow-through, and comfort with limited instructions.
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