Business Systems Intern

About Virtual Internships

We're on an ambitious and challenging mission to provide guaranteed internships to anyone, anytime, anywhere—no one else is doing this at our scale! Regardless of background, major, location, or career field, every student can gain invaluable experience at innovative companies worldwide, significantly enhancing their employability and career readiness. Trusted by universities, governments, foundations, and online education institutions, we’re transforming learners' lives globally.

• $14.3 million Series A fundraise announced in September 2022, with investors including Hambro Perks, Sequoia India & Surge, Arsenal Growth, Kaplan, and Ascend Vietnam Ventures
• Ranked 20th out of 13,000 organizations to “Escape To in 2023”
• Featured as a Top 100 EdTech Startup by HolonIQ in 2021, 2022, and 2023
• Rated as a Top 50 Rising Startup by Tech in Asia in 2022
• Remote-first with 100+ employees across 20+ countries globally
• B2B EdTech product, trusted by 100+ universities, 10,000+ interns, and 14,000+ companies

One of the core values at VI is transparency. Therefore feel free to “try before you apply” by visiting our VI-P Guide, which includes our values, how we operate, how we build our packages, and a few other snippets of who we are!

Your Role

As a Business Systems Intern (Automation, AI & Internal Tools), you’ll support our Biz Systems function by helping VI improve how we operate through automation, internal tooling experiments, and AI-enabled ways of working.

This is an unpaid internship with a preferred commitment of full-time for 3–6 months. Vietnam-based candidates are preferred (Ho Chi Minh City is a plus), but we are open to remote candidates in APAC depending on the profile and availability.

This internship is designed to be high-learning and high-ownership. You’ll work on real internal problems, with clear structure and mentorship. If you enjoy systems, automation, and “how work actually gets done,” you’ll likely love this.

What You’ll Be Doing

1. Automation learning and hands-on experimentation
   • Learn n8n quickly (triggers, nodes, workflows, error handling, basic integrations)
   • Build and test automations in a safe environment (non-critical, non-production)
   • First key project: feasibility prototype — can we build a lightweight internal “HRIS-like” workflow system for People Ops? Examples: forms → approvals → notifications → data storage → audit trail; Basic role-based access thinking (who can submit/approve/view); Testing edge cases (what breaks, what needs safeguards)
   • Produce a clear write-up: what you built; what worked / what didn’t; risks and limitations; what would be required to make it production-ready
   • If the prototype is promising: expand to other internal workflows over time
2. AI adoption enablement support
   • Help prepare enablement materials (templates, examples, short resources)
   • Organise content in our internal AI Hub
   • Support internal comms (Slack posts, reminders, short summaries)
   • Collect and structure real AI usage examples from across the organisation
   • Support session logistics so each session lands practical outcomes
3. Tool research + “what could we simplify?”
   • Review our existing tooling landscape and identify overlaps or consolidation opportunities
   • Research relevant tools (including open-source options) for automation, internal productivity, AI workflows, lightweight databases, and internal operations
   • Produce structured recommendations (problem → options → trade-offs → risks → suggested next step)

Why You'll Love This Role

• Hands-on experience building real prototypes
• Practical exposure to n8n, workflow design, and AI enablement
• Opportunity to create portfolio-ready artifacts
• Real insight into how internal systems and automation work in a scaling company

Who We're Looking For

Your Attributes

• Curious, structured, and comfortable learning through hands-on work
• Clear communicator (written updates, documentation, async collaboration)
• Strong attention to detail (especially when testing workflows and documenting results)
• Comfortable working in a remote, global team

You'll stand out in the crowd if you have:

• Familiarity with automation tools (n8n / Zapier / Make)
• Basic understanding of APIs/webhooks or scripting
• Strong spreadsheet skills (structure, formulas, documentation)
• Interest in internal systems, operations, and AI workflows

Virtual Internships Perks and Benefits

• Remote-First: All roles at VI are currently and will remain remote - flexibility to work from anywhere
• Flexible Working Hours: Start earlier, leave earlier, take a shorter lunch, or leave later, it's totally up to you.
• Mentorship & Structured Learning: Gain hands-on guidance from internship and early-career experts within a global startup whose core business is internships - we don’t just offer internships, we specialize in building them
• Post Internship: Explore long-term opportunities internally, or get support with references, LinkedIn profile building to help with the next stages of your career journey.

Equality & Diversity

Virtual Internships is an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure all applicants are treated equally and fairly throughout our recruitment process.

Key skills/competency

• Automation
• AI enablement
• Internal tooling
• Workflow design
• n8n
• APIs/Webhooks
• Spreadsheet skills
• Process improvement
• System integration
• Prototyping