Creator Relations Manager

About Viral Nation

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.

While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!

We are seeking an organized, hardworking, and motivated Creator Relations Manager to provide support to both the Marketing and Talent agency. This person will be responsible for driving the expansion of digital partnerships and promotional partnerships on behalf of our represented Talent and Brand Clients. Must be a positive and creative problem-solver who can handle a multitude of tasks in a fast-paced environment to aid in business development and procurement.

What You'll Do Here:

• Source potential content creators through online channels (e.g. social platforms and professional networks)
• Negotiate and prepare Talent representation proposals, agreements, and compensation structures
• Communicate the unique value proposition of our clients to agencies and creators through meetings, presentations, and marketing materials
• Prospect, generate and manage new/existing strategic business opportunities for both Talent and Marketing divisions
• Manage personal lead-generation pipeline
• Assess Talent by way of objective and subjective criteria to determine revenue potential
• Sell the services of Viral Nation to influencers and agencies who may be interested in the services provided by Viral Nation
• Provide general assistance to the team with ongoing projects for our broad Client base
• Work closely with the Marketing and Talent divisions to establish gaps in our Talent inventory
• Manage, qualify, and route inbound Talent funnel
• Establish a living database and record of all Talent to be leveraged for procurement and/or monitoring growth for later engagement
• Support an environment of empowerment for team and colleagues with the resources, tools, and support they need to encourage them to anticipate and exceed expectations

You'll Need To Have:

• Must have a minimum of 5 years of working experience with Influencer Marketing, Business Development, or in a sales environment
• Demonstrate knowledge of, and prior experience with, analyzing social media metrics
• Exceptional work ethic, organization, and ability to manage numerous priorities
• Excellent communication (full proficiency in English) and interpersonal skills

Compensation Philosophy:

At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.

Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.

AI in Recruitment:

Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.

DEI Commitment:

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

Key skills/competency

• Influencer Marketing
• Business Development
• Social Media Analytics
• Negotiation Skills
• Client Relationship Management
• Lead Generation
• Strategic Partnerships
• Content Creator Sourcing
• Problem Solving
• Cross-functional Collaboration