Restaurant Manager, Ocean Vessel

Role Overview: Restaurant Manager, Ocean Vessel

Viking (NYSE: VIK) is a global leader in experiential travel, boasting a fleet of over 100 ships exploring rivers, oceans, and all seven continents. Designed for curious travelers interested in science, history, culture, and cuisine, Viking offers experiences For The Thinking Person™. The company has garnered more than 450 awards, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards, and a “World’s Best” by Travel + Leisure.

As part of our Food & Beverage team on our Ocean vessels, the Restaurant Manager ensures efficient food and beverage (F&B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards. The Restaurant Manager reports directly to the Hotel General Manager.

Your Responsibilities

• Lead and support a multi-cultural team, ensuring efficient F&B operations and maintaining high production, productivity, quality, and guest-service standards in line with Viking’s STAR Service Standards and all Public Health Policies.
• Organize and execute F&B related ship functions and special events, in conjunction with the Executive Chef.
• Identify opportunities to improve service delivery according to Viking’s STAR Service Standards, incorporating feedback from the Restaurant Team.
• Assist, train, and lead the restaurant team to success; implement and motivate a culture of ownership and responsibility, providing necessary guidance, training, and information in accordance with company standards and operational needs.
• Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.
• Constantly review service delivery in all guest and crew outlets during operational hours.

Why Join Viking?

Elevate your career regardless of your current journey with Viking's offerings:

• Paid training program focusing on premium hospitality services.
• On-the-job coaching for rapid advancement.
• A lifelong network of hospitality professionals from diverse countries.
• Internal transfer opportunities across River, Ocean, and Expedition ships.

On board our ship, enjoy numerous benefits:

• Complimentary lodging, meals, unlimited Wi-Fi, uniforms, and laundry services.
• Travel to and from the ship provided by Viking.
• Dedicated crew-only deck, recreational spaces, and activities.
• Access to use the guest fitness center during specific hours.

Employee Benefits also include:

• Referral program.
• Loyalty bonuses.
• No tax deduction.

Your Profile

• A required minimum of 3 years’ experience as a Restaurant Manager or similar position within a premium brand hospitality environment.
• Shipboard experience is required.
• Fluent in English, with excellent communication skills to clearly interact with the Restaurant Team and Guests.
• Experience in leading multi-cultural teams; must be flexible, stress resistant, and a hands-on team player.
• Strong administration skills are required, proficient with PC based databases, spreadsheets, and word processing systems.
• Guest-focused, service-oriented, with a positive personality, professional appearance, and impeccable hygiene standards.
• In-depth knowledge of all Public Health Policies; a team builder with an exceptional work ethic, motivational skills, training, and coaching abilities.

Application Information

Our roles are subject to appearance standards, including those related to visible tattoos. Employees are expected to project a professional image at all times. Visible tattoos are not permitted, even if concealed with make-up, skin-colored sleeves, or any covering other than the company uniform. Exemptions may be considered case-by-case. Tattoo removal is not encouraged as it may not guarantee employment. Any offer of employment is also contingent on passing all mandatory medical examinations as required by the company. For more information, please contact our recruiting team.

Key skills/competency

• F&B Operations
• Guest Service Management
• Team Leadership
• Hospitality Standards
• Public Health Compliance
• Training & Development
• Quality Assurance
• Multicultural Team Management
• Event Planning
• Administrative Proficiency