Laundry Linen Keeper Tailor

About Viking

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Viking offers experiences for The Thinking Person®. Viking is highly awarded, holding top positions for Rivers, Oceans, and Expeditions by leading travel publications.

Why Join Viking?

Elevate your career with a paid training program, on-the-job coaching, and a lifelong network of hospitality professionals. Onboard perks include complimentary lodging, meals, Wi-Fi, uniforms, and laundry, along with travel arrangements and exclusive crew recreational activities.

Viking Benefits

• For US Mainland: Health, vision, dental, and 401(k) with match.
• For Puerto Rico and Guam: Health benefits and retention bonus program.

Purpose of the Laundry Linen Keeper Tailor Role

This role is responsible for processing guests’ personal laundry, laundering ship-owned linen, and crew uniforms. It includes managing laundry inventory and performing tailoring repairs on guest clothing, linens and uniforms while upholding a guest-oriented service culture.

Key Responsibilities

• Receive, sort, wash, dry, press and fold guest laundry and crew uniforms.
• Manage inventory of ship linens and uniforms including reporting damages and recommending orders.
• Perform tailoring repairs and adjustments on various fabric items.
• Operate laundry equipment and consistently adhere to Viking’s SOPs and STAR Service Standards.
• Maintain cleanliness, safety and proper use of PPE.

Your Profile

Applicants should have a minimum of 2+ years experience in a laundry or similar role, preferably within a hotel or cruise ship environment. Excellent English communication skills, a guest-focused and service-oriented attitude, and familiarity with operating laundry equipment are required.

Mandatory Requirements & At Will Employment

Proof of eligibility to work in the United States, ability to pass a pre-employment drug test, and capacity to meet physical demands are required. Viking is an at-will employer and reserves the right to change this job description as needed.

Guidelines and Regulations

Follow current Standard Operating Procedures, grooming standards, and safety guidelines at all times.

Equal Opportunity Employer

Viking is an equal opportunity employer that considers all applicants without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

Key skills/competency

• Laundry
• Linen Management
• Tailoring
• Inventory
• Guest Service
• Equipment Operation
• SOP Compliance
• PPE Usage
• Public Health
• Repair