Cruise Director

Role Overview

Part of our Entertainment team on our Ocean vessels, the Cruise Director is the voice & face of the vessel and is responsible for delivering exciting events and culturally emersed programs tailored to Viking guests. The Cruise Director reports to the Hotel General Manager.

Your Responsibilities

• Lead and coach all members of the entertainment team and monitor their performance. Direct reports are the Assistant Cruise Director, Broadcast manager and Stage Manager.
• Ensure that all events and programs are brand aligned and run in a smooth, efficient, and timely manner.
• Host and act as Master of Ceremonies, make announcement on the PA System and all other guest related onboard communication regarding safety as well as conducting Port Talks in conjunction with the Shore Ex Manager in the theatre.
• Demonstrate the ability to create a 45 – 50-minute Variety Performance in which most of the Entertainment Department participates; have a 45 – 60-minute Stage Performance and repertoire suitable and aligned to the Viking Brand.
• Positively contribute to achieving/succeeding Entertainment KPI goals (quality & financial) for the Entertainment Department; have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.

WHY JOIN VIKING?

Elevate Your Career

• Paid training program in skills and approach to premium hospitality services
• On-the-job coaching to help you advance rapidly
• A lifelong network of hospitality professionals from many different countries
• Internal transfer opportunities to River, Ocean and Expedition ships

On board our ship

• Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members
• Travel to/from the ship provided by Viking
• Crew-only deck, dedicated recreational spaces and activities
• Access to use the guest fitness center during certain hours

Employee Benefits

• Referral program
• Loyalty bonuses
• No tax deduction

YOUR PROFILE

• A required minimum of 4-5 years plus experience in an entertainment or similar position in an upscale hotel, resort, or cruise ship; shipboard experience is required.
• Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills; must be sociable and confident and demonstrate enthusiasm when interacting with guests; a strong presence for on- and off-stage presentations and television appearances is required.
• A performance background, preferably as vocalist is a great advantage.
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies, team builder with exceptional work ethic, organizational and motivational skills, and coaching abilities.
• Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; proactive problem-solving skills are required.
• Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.

APPLICATION AND JOB RELEVANT INFORMATION

Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. For further information, please contact our recruiting team.

Key skills/competency

• Cruise Director
• Entertainment Team Leadership
• Guest Communication
• Event Planning
• Performance Hosting
• Brand Alignment
• Safety Procedures
• Team Management
• Public Speaking
• Hospitality Services