Clinical Assistant @ Vida Health
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Job Details
About Vida Health
At Vida, we help people get better and support the healthcare system to improve overall care. As a virtual, personalized obesity care provider, Vida uses evidence-based treatments to help patients manage obesity, diabetes, high blood pressure, anxiety, and depression.
Vida combines advanced technology with top-notch providers including Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches, and Licensed Therapists, enabling major companies and payers to provide health support to their employees.
Role Overview - Clinical Assistant
The Clinical Assistant is responsible for reviewing and triaging inquiries from multiple communication streams to support Vida’s prescribing services. This role entails supporting Vida Medical Providers by managing chats, handling escalations, completing prior authorizations, and ensuring strict confidentiality per HIPAA guidelines.
- Review and respond to provider chat messages.
- Triage messages and escalate as needed.
- Complete prior authorization forms and manage escalations.
- Utilize cloud technology such as Slack, Google Suite, and Zoom.
- Adhere to clinical guidelines and maintain confidentiality.
Key Skills/Competency
- Telehealth
- Medical Assistant
- HIPAA
- Prior Authorization
- Communication
- Conflict Resolution
- Clinical Triage
- Cloud Technology
- Organizational Skills
- Compassion
How to Get Hired at Vida Health
🎯 Tips for Getting Hired
- Customize your resume: Highlight telehealth and clinical experience.
- Showcase certifications: Emphasize Medical Assistant credentials.
- Prepare for interviews: Focus on HIPAA and triage scenarios.
- Align with Vida Health: Review company culture and values.