Legal Assistant

About the Legal Assistant Role at Victoria Legal Aid

In this ongoing full-time position, the Legal Assistant will provide essential administrative support across Criminal, Family, and Civil Law matters within Victoria Legal Aid's Sunshine office. A significant portion of your duties will involve in-person clerking at Sunshine Magistrates Court and Wyndham Law Courts, alongside reception tasks and general office support. You will also play a crucial role in assisting clients by answering questions, providing information about legal services, and connecting them with appropriate support, ensuring the smooth and efficient operation of the office. Reliability in commuting to and working from both Sunshine and Wyndham court locations is a firm requirement.

About You

We are seeking an individual with strong organizational skills and the capability to effectively manage multiple tasks and deadlines. Excellent communication skills coupled with a client-focused approach are essential, as is the ability to work empathetically with individuals from diverse backgrounds, including vulnerable or disadvantaged clients. Attention to detail and a quick learning ability for new systems are key. Proficiency in IT skills, including Microsoft Office (Word, Excel), is required. While not mandatory, previous experience in administrative and/or reception support, ideally within a legal environment, is highly desirable. The ability to reliably commute to and work from both Sunshine and Wyndham court locations is also a prerequisite.

About the Sunshine Office

Our Sunshine office, where this role is based on Wurundjeri Country, is centrally located near public transport and a bustling shopping centre offering various dining and coffee options. Employees can enjoy fortnightly massages in the office and become part of a collaborative team that prioritizes well-being in a modern and dynamic work environment, designed for both professional and personal support.

About Victoria Legal Aid (VLA)

Victoria Legal Aid is dedicated to providing legal representation, family dispute resolution, and non-legal advocacy to those most in need. With over 1400 staff across 16 offices in Victoria, VLA helps individuals with legal problems by offering information, advice, and education, focusing on prevention and early resolution. VLA champions diversity and inclusion, hiring individuals from all walks of life to best represent the communities it serves, valuing unique ideas and perspectives.

Employee Benefits

• A strong focus on work-life balance, including flexible working arrangements.
• Hybrid work model combining home and office.
• Generous leave benefits:
• Three days paid seasonal leave (between Boxing Day and New Year's Day public holidays).
• Paid gender affirmation leave.
• Five days both paid reproductive and fertility leave per calendar year.
• Annual 3% salary increase each December, plus performance-related salary incentives.
• Attractive salary packaging options: General Expenses up to $15,900, Meals & Entertainment up to $2,650, plus Novated Leasing.
• Discounted annual Myki public transport passes.
• Individual learning and professional development opportunities, tailored to your role and career goals.
• Free annual flu vaccinations.
• Access to Victoria Legal Aid's Employee Assistance Program, offering confidential counseling and a range of mental health and well-being resources.

How to Apply

To be considered, please submit your current resume and a cover letter that addresses the key selection criteria and states your preference to work in criminal, family, or civil law. If you require any adjustments to the recruitment process or need application materials in an alternative format, please contact the Victoria Legal Aid team. For further information, review the attached position description or contact Nikita Meulenbrock, Administrative Services Manager, at (03) 9300 5330 or recruitment@vla.vic.gov.au. No agency applications will be accepted. Applications close by 11.59 pm on Sunday, 1 March 2026.

Other Relevant Information

Staff are required to attend office-based days at their primary work location. Interstate applications will only be considered if the candidate is willing and able to relocate to Victoria, unless they are part of a border community. Victoria Legal Aid is committed to prioritizing the safety and well-being of children.

Key skills/competency

• Administrative Support
• Legal Environment Experience
• Court Clerking
• Client Services
• Organizational Skills
• Communication Skills
• Attention to Detail
• Microsoft Office
• Case Management
• Problem Solving