L2 DevOps Support (Mandarin/ Chinese)- Remote India
VGreen Technology Solutions (VGreenTEK) · Bengaluru, Karnataka, India
- Hybrid
- Full-time
- ₹1,800,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Provide L2 DevOps support in cloud environments.
- Monitor and resolve production incidents.
- Utilize AWS and Alibaba Cloud platforms.
- Manage CI/CD pipelines and deployments.
- Requires Mandarin and English communication.
About the role
L2 DevOps Support (Mandarin/English) - Remote India
VGreen Technology Solutions (VGreenTEK) is seeking a skilled L2 DevOps Support professional with proficiency in Mandarin and English to join our remote team in India. This role is crucial for maintaining and enhancing our cloud and DevOps environments.
Key Responsibilities:
- Provide L2 production support for cloud and DevOps environments.
- Monitor, troubleshoot, and resolve incidents, alerts, and performance issues.
- Work with AWS and Alibaba Cloud (AliCloud) platforms.
- Handle deployments, CI/CD pipelines, and system reliability tasks.
- Collaborate with L3 teams and stakeholders across regions.
- Maintain SLA adherence and documentation.
Required Skills:
- Strong DevOps support experience.
- Hands-on with AWS (mandatory) and exposure to Alibaba Cloud.
- Experience in CI/CD tools, monitoring tools, and scripting (Shell/Python).
- Excellent Mandarin & English communication skills.
- Experience in incident management tools (JIRA, ServiceNow, etc.).
Job Details:
- Experience: 5 - 7 years
- Location: Remote (India)
- Shift: 7 am to 4 pm IST
- Budget: 15 to 18 LPA Max
Key skills/competency:
- DevOps Support
- Cloud Computing
- AWS
- Alibaba Cloud
- CI/CD
- Scripting (Shell/Python)
- Incident Management
- System Reliability
- Production Support
- Mandarin Communication
Skills & topics
- DevOps Support
- Cloud Engineer
- AWS
- Alibaba Cloud
- CI/CD
- Shell Scripting
- Python Scripting
- Incident Management
- Production Support
- Mandarin Speaker
- English Speaker
- Remote
- L2 Support
- System Reliability
How to get hired
- Tailor your resume: Highlight your L2 DevOps support experience, AWS expertise, and Mandarin/English fluency. Emphasize CI/CD, scripting, and incident management tools.
- Showcase cloud proficiency: Detail your hands-on experience with AWS and any exposure to Alibaba Cloud in your application.
- Demonstrate communication skills: Be prepared to discuss your experience collaborating with cross-regional teams and handling incidents in both Mandarin and English.
- Prepare for technical questions: Expect questions on troubleshooting cloud infrastructure, CI/CD processes, and scripting scenarios.
- Understand the shift: Be aware of the 7 am to 4 pm IST shift and confirm your availability.
Technical preparation
Master AWS services and Alibaba Cloud basics.,Practice CI/CD pipeline setup and troubleshooting.,Write and debug Shell and Python scripts.,Simulate incident response scenarios.
Behavioral questions
Describe a challenging production issue you resolved.,How do you handle urgent support requests?,Explain your collaboration with L3 teams.,How do you ensure SLA adherence?
Frequently asked questions
- What is the primary language requirement for the L2 DevOps Support role at VGreenTEK?
- The L2 DevOps Support role at VGreenTEK requires excellent communication skills in both Mandarin and English to effectively collaborate with international teams and manage incidents.
- What are the key cloud platforms used in this L2 DevOps Support position?
- This role heavily involves working with AWS, which is mandatory, and also requires exposure to Alibaba Cloud (AliCloud) for its cloud and DevOps environments.
- Is the L2 DevOps Support position at VGreenTEK remote?
- Yes, the L2 DevOps Support position at VGreenTEK is a fully remote role, allowing you to work from anywhere in India.
- What is the expected experience level for the L2 DevOps Support role?
- VGreenTEK is looking for candidates with 5 to 7 years of strong DevOps support experience for this L2 DevOps Support position.
- What is the shift timing for the L2 DevOps Support role?
- The L2 DevOps Support role operates on a specific shift schedule from 7 am to 4 pm IST.
- Which incident management tools are relevant for the L2 DevOps Support job?
- Experience with incident management tools such as JIRA or ServiceNow is required for the L2 DevOps Support role at VGreenTEK.
- What scripting languages are preferred for the L2 DevOps Support position?
- For the L2 DevOps Support role, proficiency in scripting languages like Shell or Python is a required skill.
- What is the salary range for the L2 DevOps Support role at VGreenTEK?
- The budget for this L2 DevOps Support position is set between 15 to 18 LPA (Lakhs Per Annum) maximum.