IT & Infrastructure Manager
Vetric · Tel Aviv-Yafo, Tel Aviv District, Israel
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- On site
- Full-time
- $120,000 / year
- Tel Aviv-Yafo, Tel Aviv District, Israel
Job highlights
- Lead Vetric's first IT infrastructure hire.
- Own device, user, and security lifecycles.
- Build and manage on-premise and network infrastructure.
- Ensure SOC2 compliance and operational readiness.
- Shape IT strategy for a growing company.
About the role
About Vetric
Vetric builds large-scale public data infrastructure, providing data pipelines that collect, structure, and deliver high-volume public web data for companies in cybersecurity, public safety, and digital risk protection. Our systems power platforms that detect bad actors, uncover fraud, identify manipulation, and help public safety organizations respond faster to risks. We focus on building stable, production-grade data flows that become part of our customers’ core products, with a real impact on saving lives or protecting organizations. We operate globally, serving industry leaders across more than 20 countries.
Why Vetric?
Vetric is profitable and bootstrapped, building foundational technology without chasing trends. We operate with engineering discipline, strong ownership, and long-term thinking. The company is at an inflection point where the team's growth necessitates robust infrastructure, and your contributions will shape its future. You’ll work with a sharp, focused team dedicated to engineering discipline and building a high-quality organization.
Position Overview
This is Vetric’s first full-time IT hire, a foundational role at a critical juncture. As the company grows, informal IT solutions are no longer sufficient. We seek an individual to take full ownership of IT systems, design solutions, set standards, and ensure a seamless experience for new and departing employees. You will work with an external consultant during the initial setup and then assume long-term operational ownership. This role is also key to maintaining our SOC2 certification.
Responsibilities
- Devices & User Management: Own the entire lifecycle of company devices (procurement, setup, configuration, updates, decommissioning). Manage users end-to-end, including onboarding, permissions, and offboarding across Google Workspace, Slack, and SaaS tools. Serve as the primary contact for daily IT needs, troubleshooting hardware, software, and access issues. Maintain device health, security, and standardization. Manage the company’s SaaS stack from a user perspective, including access, provisioning, and hygiene.
- Security & Compliance: Own the practical implementation of SOC2/ISO controls. Define and enforce security policies for devices, systems, and user behavior. Manage endpoint security, device updates, and access controls. Conduct security onboarding and training for all employees. Maintain audit readiness and support security reviews and customer questionnaires. Ensure consistent enforcement of password management and security best practices.
- Device Infrastructure: Build and operate the infrastructure for our distributed device fleet (Device Boxes). Own on-premise environments and network infrastructure, including office networks, WiFi, VPN, and firewalls. Manage vendors, procurement, and field operations across Israel and Europe. Ensure reliability, monitoring, and issue resolution, including hands-on work. Collaborate with R&D as the operational owner of deployed systems. Establish scalable processes to support growth.
Requirements
- 3–5 years of hands-on experience in IT, systems administration, or infrastructure, preferably in a tech company.
- Experience with on-premise infrastructure (servers, data centers, or colocation environments).
- Comfortable with hands-on hardware work, including troubleshooting devices, racks, and coordinating field support.
- Strong experience with Google Workspace administration and full user lifecycle management.
- Experience building or maintaining automated onboarding/offboarding workflows.
- Solid understanding of networking fundamentals (VLANs, firewalls, VPNs, managed WiFi).
- Familiarity with SOC2/ISO 27001 controls and their practical implementation.
- Experience with MDM solutions (Jamf, Kandji, Mosyle, or similar).
- Strong troubleshooting instincts and ability to operate independently.
- Ownership mindset with a focus on building sustainable systems.
- Clear communicator capable of working effectively with non-technical teams.
- Fluent Hebrew and working English.
Nice to have:
- Scripting experience (Python, Bash, or similar) for automating remote management and monitoring.
- Experience managing infrastructure across multiple geographic locations.
- Experience with identity platforms (Okta, JumpCloud, or similar).
- Background in a startup or scale-up environment (40–150 people).
- Familiarity with AWS infrastructure (EC2, IAM, S3, VPC).
- Experience with compliance automation tools (Vanta, Drata, or similar).
Key skills/competency
- IT infrastructure
- Systems administration
- Network security
- Device management
- User lifecycle management
- SOC2 compliance
- On-premise infrastructure
- Google Workspace administration
- MDM solutions
- Troubleshooting
Skills & topics
- IT Manager
- Infrastructure Manager
- Systems Administrator
- IT Operations
- Network Administration
- Device Management
- User Management
- SOC2 Compliance
- On-Premise Infrastructure
- Google Workspace
- Tech Company
- Data Infrastructure
- Cybersecurity
- Public Safety
- MDM
How to get hired
- Tailor your resume: Highlight your experience with on-premise infrastructure, Google Workspace administration, and SOC2 compliance, using keywords from the job description.
- Showcase ownership: Provide examples of how you've taken full ownership of IT systems, automated processes, and solved complex infrastructure problems in previous roles.
- Emphasize security focus: Detail your experience in implementing and enforcing security policies, managing endpoint security, and supporting compliance audits like SOC2.
- Demonstrate technical depth: Be prepared to discuss your hands-on experience with device management, network fundamentals, and MDM solutions during the interview process.
- Understand Vetric's mission: Research Vetric's work in public data infrastructure and articulate how your IT and infrastructure management skills will support their mission and growth.
Technical preparation
Master Google Workspace administration and user lifecycles.,Practice network troubleshooting and security configurations.,Familiarize with MDM solutions like Jamf or Kandji.,Review SOC2/ISO 27001 controls implementation.
Behavioral questions
Describe a time you owned an IT system.,How do you handle security policy enforcement?,Explain a complex infrastructure problem you solved.,How do you support non-technical teams with IT?
Frequently asked questions
- What is the primary focus for the IT & Infrastructure Manager role at Vetric?
- The primary focus for the IT & Infrastructure Manager at Vetric is to take full ownership of the company's IT systems, design and implement infrastructure, manage devices and users, ensure security and compliance (SOC2), and establish scalable IT processes for a growing data infrastructure company.
- What kind of experience is most valued for this IT & Infrastructure Manager position at Vetric?
- Vetric highly values hands-on experience in IT and systems administration, particularly with on-premise infrastructure, Google Workspace, device and user lifecycle management, and SOC2/ISO compliance. Experience in a tech company or startup environment is also preferred.
- How will this IT & Infrastructure Manager role contribute to Vetric's long-term goals?
- This role is foundational, as it's Vetric's first full-time IT hire. The IT & Infrastructure Manager will define IT standards, build scalable systems, and ensure operational readiness, directly impacting the company's ability to grow and maintain its critical data infrastructure and SOC2 certification.
- What are the key responsibilities regarding security and compliance for Vetric's IT & Infrastructure Manager?
- Key responsibilities include owning the practical implementation of SOC2/ISO controls, defining and enforcing security policies, managing endpoint security, conducting employee security training, maintaining audit readiness, and ensuring consistent password management best practices.
- Is this an on-site, hybrid, or remote IT & Infrastructure Manager role at Vetric?
- Based on the mention of office networks, WiFi, and field operations across locations in Israel & Europe, the role appears to require a physical presence and hands-on work, suggesting it is likely an on-site or hybrid position, possibly based in Israel due to the language requirement.
- What are the essential technical skills for the IT & Infrastructure Manager at Vetric?
- Essential technical skills include Google Workspace administration, strong networking fundamentals (VLANs, firewalls, VPNs), MDM solutions, experience with on-premise infrastructure, and troubleshooting hardware/software issues. Scripting and AWS familiarity are a plus.
- How does Vetric approach IT infrastructure, given their focus on public data infrastructure?
- Vetric builds stable, production-grade data flows and operates with engineering discipline. The IT & Infrastructure Manager will build and operate infrastructure supporting their distributed device fleet and on-premise environments, ensuring reliability and scalability for their mission-critical data services.