Claim Support Specialist - Vets MilSpouses - Remote $18/Hour
VetJobs · United States
- Hybrid
- Full-time
- $37,440 / year
- United States
Job highlights
- Provide administrative support to claims teams remotely.
- Handle claim file copying and new claim setup.
- Manage correspondence, mailings, and document updates.
- Communicate with providers and members for information.
- Requires high school diploma and computer proficiency.
About the role
Claim Support Specialist - Vets MilSpouses
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This position is remote; however, due to specific position requirements, we cannot hire from the following locations for this opportunity: OCONUS, Flagstaff, Arizona, California, Denver, Colorado, Illinois, Iowa, Massachusetts, Missouri, Montana, New Hampshire, Rhode Island, Washington, District of Columbia.
Job Summary
In this position, you will provide administrative support to the Disability and Leave of Absence Teams. Employment is contingent upon successful completion of a background check and drug screen.
Day In The Life
- Copying claim files upon request
- Creating and setting up new claims and/or leave of absence upon request
- Responsible for mailings and/or manual updates to correspondence as necessary
- Maintaining and updating departmental documents
- Conduct provider and member outreaches via telephone, email, and fax to follow up on outstanding information
- Completes special projects as assigned
- Completes administrative support tasks for the team, including daily faxing, emails to customers, and preparing correspondence
- Assists with other administrative tasks as needed
- Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence
- Performs Other Related Duties As Required
Minimum Education Required
High School/GED
Job Category
Work From Home
Additional Qualifications/Responsibilities
Must-Have’s
- High school diploma or GED certificate
- Computer skills, including but not limited to: Outlook, Excel, and Word
- Strong organizational and communication skills
- Ability to multitask
- Attention to detail
Preferred
- An associate's or bachelor’s degree is a plus
- Administrative experience
- Insurance experience
- Customer service experience
Salary
$18 per hour
Schedule
- Training: Approximately 2 weeks
- Monday - Friday | 8am - 4:30pm EST
- Post-Training: Monday - Friday | 8am - 4:30pm EST
Key skills/competency
- Claim Support
- Administrative Support
- Disability Claims
- Leave of Absence
- Customer Service
- Microsoft Office Suite
- Organizational Skills
- Communication Skills
- Attention to Detail
- Multitasking
Skills & topics
- Claim Support Specialist
- Administrative Support
- Disability Claims
- Leave of Absence
- Remote Work
- Customer Service
- Outlook
- Excel
- Word
- Veterans
- Military Spouses
- GED
- High School Diploma
How to get hired
- Tailor your resume: Highlight experience with administrative tasks, customer service, and any insurance background. Use keywords from the job description.
- Craft a compelling cover letter: Emphasize your military affiliation and explain how your skills align with the 'Must-Have' and 'Preferred' qualifications for a Claim Support Specialist.
- Prepare for interviews: Be ready to discuss your organizational, communication, and multitasking abilities. Practice examples of how you've handled detailed work and outreach.
- Showcase technical skills: Be prepared to demonstrate proficiency in Outlook, Excel, and Word during the application or interview process.
- Understand the company mission: Research VetJobs and its commitment to military-affiliated job seekers to show genuine interest.
Technical preparation
Master Outlook, Excel, and Word functionalities.,Practice data entry and file management.,Familiarize with common office software.,Ensure reliable internet for remote work.
Behavioral questions
Describe your organizational skills.,How do you handle multitasking effectively?,Provide an example of attention to detail.,How do you manage outreach communications?
Frequently asked questions
- What is the work arrangement for the Claim Support Specialist role at VetJobs?
- The Claim Support Specialist position at VetJobs is a remote role, offering flexibility in where you work within the United States, with specific location exclusions. This allows military-affiliated individuals to apply from approved locations.
- What are the primary responsibilities of a Claim Support Specialist at VetJobs?
- As a Claim Support Specialist, you will provide essential administrative support to the Disability and Leave of Absence Teams. This includes managing claim files, setting up new claims, handling correspondence, and conducting outreach to providers and members for outstanding information.
- What qualifications are essential for the Claim Support Specialist position?
- Essential qualifications include a High School Diploma or GED certificate, strong computer skills (Outlook, Excel, Word), excellent organizational and communication skills, the ability to multitask, and keen attention to detail. Administrative, insurance, and customer service experience are preferred.
- What is the salary for the Claim Support Specialist role?
- The Claim Support Specialist role offers a competitive hourly wage of $18 per hour, providing a stable income for qualified candidates supporting military-affiliated job seekers.
- Are there any location restrictions for this remote Claim Support Specialist job?
- Yes, while the role is remote, hiring is restricted from OCONUS, Flagstaff, Arizona, California, Denver, Colorado, Illinois, Iowa, Massachusetts, Missouri, Montana, New Hampshire, Rhode Island, Washington, and the District of Columbia.
- What is the expected schedule for a Claim Support Specialist at VetJobs?
- The schedule for the Claim Support Specialist is Monday through Friday, from 8:00 am to 4:30 pm EST. This includes a mandatory training period of approximately two weeks.
- What kind of experience is preferred for the Claim Support Specialist role?
- While not strictly required, having an Associate's or Bachelor's degree is a plus. Previous administrative experience, insurance experience, and customer service experience are also highly preferred and will strengthen your application for this role.
- How does VetJobs support military-affiliated job seekers with this role?