Strategic Account Manager
Vertafore · United States
- Hybrid
- Full-time
- $175,000 / year
- United States
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Job highlights
- Retain and grow revenue with existing customers.
- Sell Vertafore products and services to accounts.
- Build strong, meaningful client relationships.
- Achieve sales goals and quotas.
- Work independently and manage tasks.
About the role
Strategic Account Manager
Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.
Core Requirements And Responsibilities
We are currently seeking engaged, energetic and highly-motivated Strategic Account Managers to join our team. The Strategic Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore accounts.
- Retain existing revenue through building and maintaining a high level of customer satisfaction
- Expeditiously and effectively resolve DCM customer concerns
- Engage with internal teams to suggest solutions and innovative ideas to better serve the customer
- Expand Vertafore footprint by selling Vertafore products and services into existing accounts
- Execute the Vertafore Value Selling Process
- Present complex, solution-selling techniques at the executive level
- Make recommendations to customers that align business needs to technology solutions and services
- Regularly perform against individual monthly and/or quarterly activity targets tied to revenue expansion and retention
- Chart and deliver timely and accurate forecasting and pipeline management
- Ensure value-selling methodologies are leveraged to process and track opportunities
- Ability to develop and grow relationships vertically and horizontally with the customer through effective multi-threading and C-suite/leadership access
Knowledge, Skills And Abilities
- Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain customer confidence
- Excellent verbal, written and interpersonal skills with an aptitude for building strong, meaningful team and client relationships
- Proven track record of achieving goals and quotas
- Works highly independently, taking accountability and ownership
- Self-motivated and ability to work independently
- Strong technical skills – Web Conferencing, MS Office, CRM software
Qualifications
- 5-7 years of proven success in Business-to-Business application software sales and account management
- Understanding of Salesforce.com and other key sales technologies used for Business Development, Opportunity creation and activity tracking
- Ability to travel 2-4 times per month
- Bachelor’s degree preferred
Additional Requirements And Details
- Travel required up to 25% of the time.
- Ability to work remote with a stable internet connection on an as needed basis
- Located and working from an office location (when required)
- Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing.
Vertafore is a drug free workplace and conducts pre-employment drug and background screenings.
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Key skills/competency
- Account Management
- Sales
- Customer Relationship Management
- Value Selling
- Forecasting
- Pipeline Management
- Business Development
- Strategic Sales
- Client Relationships
- Software Sales
Skills & topics
- Strategic Account Manager
- Account Management
- Sales
- SaaS Sales
- B2B Sales
- Customer Retention
- Revenue Growth
- Salesforce
- CRM
- Value Selling
- Technology Sales
- InsurTech
- Denver
- Remote
How to get hired
- Customize your resume: Highlight your 5-7 years of B2B software sales and account management experience, emphasizing revenue retention and expansion.
- Showcase sales success: Quantify your achievements with specific examples of meeting and exceeding sales quotas and targets.
- Demonstrate technical acumen: Mention your proficiency with CRM software, Salesforce.com, and web conferencing tools.
- Prepare for interviews: Be ready to discuss your understanding of value selling methodologies and how you develop C-suite relationships.
- Emphasize autonomy: Highlight your ability to work independently, take ownership, and drive results.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the base salary and commission structure for the Strategic Account Manager role at Vertafore?
- The Strategic Account Manager role at Vertafore offers a base salary between $85k - $110k, with an additional commission of $65k, leading to a total on-target earnings (OTE) of $150k - $175k.
- What is Vertafore's stance on remote work for Strategic Account Managers?
- Vertafore offers a Flexible First working environment, allowing Strategic Account Managers to work from home as often as desired, with offices available for collaboration and team-building. Occasional office visits and travel may be required based on business needs.
- What kind of travel is expected for the Strategic Account Manager position at Vertafore?
- Strategic Account Managers at Vertafore can expect to travel approximately 2-4 times per month, totaling up to 25% of the time, for specific meetings or business purposes.
- What are the key responsibilities of a Strategic Account Manager at Vertafore?
- Key responsibilities include retaining existing revenue by ensuring customer satisfaction, resolving customer concerns, expanding Vertafore's footprint by selling additional products and services, executing the Value Selling Process, and accurately forecasting sales pipelines.
- What qualifications are preferred for the Strategic Account Manager role at Vertafore?
- Vertafore prefers candidates with 5-7 years of proven success in Business-to-Business application software sales and account management, an understanding of Salesforce.com and other sales technologies, and ideally, a Bachelor's degree.
- How does Vertafore approach employee development and team collaboration for its Strategic Account Managers?
- Vertafore fosters a fast-paced and collaborative environment that encourages innovation and mutual growth. Their 'Flexible First' approach also balances remote work with in-office opportunities for collaboration and team-building.