Strategic Account Manager

Strategic Account Manager

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Core Requirements And Responsibilities

We are currently seeking engaged, energetic and highly-motivated Strategic Account Managers to join our team. The Strategic Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore accounts.

• Retain existing revenue through building and maintaining a high level of customer satisfaction
• Expeditiously and effectively resolve DCM customer concerns
• Engage with internal teams to suggest solutions and innovative ideas to better serve the customer
• Expand Vertafore footprint by selling Vertafore products and services into existing accounts
• Execute the Vertafore Value Selling Process
• Present complex, solution-selling techniques at the executive level
• Make recommendations to customers that align business needs to technology solutions and services
• Regularly perform against individual monthly and/or quarterly activity targets tied to revenue expansion and retention
• Chart and deliver timely and accurate forecasting and pipeline management
• Ensure value-selling methodologies are leveraged to process and track opportunities
• Ability to develop and grow relationships vertically and horizontally with the customer through effective multi-threading and C-suite/leadership access

Knowledge, Skills And Abilities

• Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain customer confidence
• Excellent verbal, written and interpersonal skills with an aptitude for building strong, meaningful team and client relationships
• Proven track record of achieving goals and quotas
• Works highly independently, taking accountability and ownership
• Self-motivated and ability to work independently
• Strong technical skills – Web Conferencing, MS Office, CRM software

Qualifications

• 5-7 years of proven success in Business-to-Business application software sales and account management
• Understanding of Salesforce.com and other key sales technologies used for Business Development, Opportunity creation and activity tracking
• Ability to travel 2-4 times per month
• Bachelor’s degree preferred

Additional Requirements And Details

• Travel required up to 25% of the time.
• Ability to work remote with a stable internet connection on an as needed basis
• Located and working from an office location (when required)
• Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing.

Vertafore is a drug free workplace and conducts pre-employment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.

Key skills/competency

• Account Management
• Sales
• Customer Relationship Management
• Value Selling
• Forecasting
• Pipeline Management
• Business Development
• Strategic Sales
• Client Relationships
• Software Sales