Sr. Strategic Account Manager

About Vertafore

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Description

We are currently seeking an engaged, energetic, and highly-motivated Sr. Strategic Account Manager to join our Strategic Accounts team. The Sr. Strategic Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore Strategic accounts.

Core Requirements And Responsibilities

Essential job functions included but are not limited to the following:

• Retain existing revenue through building and maintaining a high level of customer satisfaction
• Expeditiously and effectively resolve Strategic customer concerns
• Engage with internal teams to suggest solutions and innovative ideas to better serve the customer
• Expand Vertafore footprint by selling Vertafore products and services into existing accounts
• Execute the Vertafore Value Selling Process
• Present complex, solution-selling techniques at the executive level
• Make recommendations to customers that align business needs to technology solutions and services
• Regularly perform against individual monthly and/or quarterly activity targets tied to revenue expansion and retention
• Regularly perform against individual quarterly and annual sales quotas tied to team-wide sales motions
• Chart and deliver timely and accurate forecasting and pipeline management
• Ensure value-selling methodologies are leveraged to process and track opportunities

Knowledge, Skills And Abilities

• Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain customer confidence
• Excellent verbal, written and interpersonal skills with an aptitude for building strong, meaningful c-level client relationships
• Self-motivated and ability to work independently
• Proven track record of achieving goals and quotas

Qualifications

• At least 7-10 years of related software sales and account management experience
• Understanding of Salesforce.com and other key sales technologies used for Business Development, Opportunity creation and activity tracking
• Experience within a multi-dimensional operating environment is essential (i.e., not a mono-line, single market environment)
• Bachelor’s degree preferred

Additional Requirements And Details

• Travel required up to 20% of the time.
• Ability to work remote with a stable internet connection on an as needed basis
• Located and working from an office location (when required)
• Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing.

Key Skills/Competency

• Strategic Account Management
• Revenue Retention
• Customer Satisfaction
• Salesforce.com
• Value Selling Process
• Executive Level Presentations
• Forecasting and Pipeline Management
• Software Sales
• Client Relationships
• Account Expansion