Sales Engineer - Public Sector

Position Summary

The Sales Engineer will support our Public Sector vertical, partnering with Sales to support the full sales cycle, from discovery through close.

What You'll Do

Technical Pre-Sales Support

• Collaborate with the sales team to understand customer requirements and pain points.
• Conduct in-depth product demonstrations and presentations tailored to client needs.
• Develop RFP responses, scope platform integration and extension SOWs, carry-out POCs.
• Develop and deliver technical proposals, including system architecture, integration plans, and customization options.

Solution Design And Consultation

• Work with clients to design and configure solutions that meet their specific requirements.
• Provide technical consulting during the sales cycle, including proof-of-concept (POC) and pilot projects.

Product Expertise

• Maintain an expert-level understanding of Veritone’s SaaS products and their applications in the broadcast industry.
• Build deep technical expertise on the platform and integrated solutions and use those skills to address customer issues as needed.
• Stay updated on industry trends, competitive landscape, and emerging technologies.
• Provide clear and constructive feedback to the Veritone product team.

Client Engagement

• Build and maintain strong relationships with key technical stakeholders at client organizations.
• Act as the primary technical point of contact for prospects and customers during the sales process.

Collaboration And Feedback

• Collaborate with product management and engineering teams to provide customer feedback and influence product development.
• Assist in the creation of technical sales collateral, including whitepapers, case studies, and presentations.
• Develop specifications for Veritone platform integrations and extensions for outsourced development for more complex development initiatives.

Post-Sales Support

• Transition successfully closed deals to the implementation and support teams.
• Provide initial post-sales technical support and training to ensure smooth onboarding.
• Provide technical assistance with provisioning and configuration activities.

What You'll Need

• BA/BS in in Computer Science or Computer Programming or equivalent technical work experience.
• 5+ years of experience working with public safety technology and products.
• Having retired law enforcement experience and/or an active security clearance is a huge plus.
• Background supporting government agencies at State & Local and/or Federal level.
• Ability to effectively prioritize and execute tasks in a high pressure, startup environment.
• Hands-on technical pre-sales experience, including API integrations.
• Proven analytical and problem-solving skills.
• Proven customer-facing skills.
• Strong project management skills.
• Practical experience with public cloud providers, including AWS and Azure.
• Ability to demonstrate troubleshooting techniques and problem solve with minimal direction.
• Strong teamwork mentality to collaborate with internal and external partners.
• Can work in an independent capacity as necessary.
• Able to exude patience and understanding in client facing and high-pressure situations.

Key skills/competency

• Public Sector
• Sales Engineering
• SaaS Products
• API Integrations
• AWS
• Azure
• Public Safety Technology
• RFP Response
• Technical Proposals
• Client Engagement