Remote Release of Information Specialist I
Verisma · United States
- Hybrid
- Full-time
- $50,000 / year
- United States
Job highlights
- Process medical record release requests efficiently.
- Utilize Verisma software for data input.
- Ensure HIPAA compliance and confidentiality.
- Provide excellent customer service.
- Requires detail orientation and independence.
About the role
Release of Information Specialist I
Summary Of Position
The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information.Duties & Responsibilities
- Process medical ROI requests in a timely and efficient manner
- Process requests utilizing Verisma software applications
- Support the resolution of HIPAA-related release issues
- Organize records and documents to complete the ROI process
- Read and interpret medical records, forms, and authorizations
- Provide exemplary customer service in person, on the phone and via email, depending on location requirements
- Interact with customers and co-workers in a professional and friendly manner
- Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
- Attend training sessions, as required
- Live by and promote Verisma company values
- Perform other related duties, as assigned, to ensure effective operation of the department and the Company
Minimum Qualifications
- HS Diploma or equivalent, some college preferred
- RHIT certification, preferred
- 2+ years of medical record experience
- 2+ years of experience completing clerical or office work
- Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
- Experience in a healthcare setting, preferred
- Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
- Must be able to work independently
- Must be detail oriented
Key skills/competency
- Release of Information Specialist
- Medical Records
- HIPAA Compliance
- Verisma Software
- Customer Service
- Data Entry
- Confidentiality
- Healthcare Administration
- Clerical Skills
- Detail Orientation
Skills & topics
- Release of Information Specialist
- Medical Records
- HIPAA
- Verisma Software
- ROI
- Healthcare Administration
- Clerical
- Data Entry
- Confidentiality
- Customer Service
- Office Assistant
- Health Information Management
How to get hired
- Customize your resume: Highlight your 2+ years of medical record and clerical experience, emphasizing HIPAA knowledge and Verisma software use for Release of Information Specialist roles.
- Tailor your application: Clearly state your familiarity with healthcare settings and your ability to work independently and with keen attention to detail.
- Prepare for interviews: Be ready to discuss your experience with HIPAA regulations, customer service in a healthcare environment, and your approach to processing sensitive information accurately.
- Showcase your skills: Demonstrate your proficiency with general office equipment, scanners, and the Microsoft Office Suite, relevant for a Release of Information Specialist.
Technical preparation
Practice using Verisma software if possible.,Review HIPAA and state privacy regulations.,Strengthen Microsoft Office Suite skills.,Familiarize with medical record terminology.
Behavioral questions
Describe a time you handled confidential information.,How do you ensure accuracy in data entry?,How do you prioritize multiple requests?,How do you handle difficult customer interactions?
Frequently asked questions
- What are the primary responsibilities of a Release of Information Specialist at Verisma?
- As a Release of Information Specialist I at Verisma, your main duty is to initiate and process medical record release requests. This involves accurate data entry into Verisma Software, organizing documents, interpreting medical records, and ensuring all releases comply with HIPAA and state regulations. You'll also provide customer service and maintain confidentiality.
- What qualifications are essential for the Release of Information Specialist role at Verisma?
- Essential qualifications include a HS Diploma or equivalent, at least 2 years of medical record experience, and 2 years of clerical/office work experience. Proficiency with general office equipment, computers, scanners, and Microsoft Office Suite is also required. Strong attention to detail and the ability to work independently are crucial.
- Is the Release of Information Specialist position remote at Verisma?
- The position description states that this role could be based out of a Verisma facility, at a client site, or in some instances, may be done remotely. Therefore, remote work is a possibility, but not guaranteed for all positions.
- What kind of experience is preferred for a Release of Information Specialist at Verisma?
- Preferred qualifications include some college education, an RHIT certification, experience in a healthcare setting, and specific knowledge of HIPAA and state regulations regarding Protected Health Information (PHI) release. This preferred experience can significantly strengthen your application.
- How important is knowledge of HIPAA for a Release of Information Specialist?
- Knowledge of HIPAA and state regulations related to the release of Protected Health Information is highly preferred and critically important for this role. As a Release of Information Specialist, you are responsible for ensuring all processes adhere to these strict confidentiality and privacy laws.
- What software will I use as a Release of Information Specialist at Verisma?
- The primary software you will utilize is Verisma Software for processing medical ROI requests. You will also use general office equipment, scanners, and the Microsoft Office Suite to complete your tasks.