Senior Business Analyst - Digital Banking

About VeriPark

We enable financial institutions to become digital leaders. As a professional team of global scale, we work with the best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

VeriPark is a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide. With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.

The Role: Senior Business Analyst - Digital Banking

We are looking for a Senior Business Analyst - Digital Banking with 8+ years of experience, who will lead and mentor a team of talented Business Analysts while actively contributing to project delivery.

What you will be doing:

• Attending to requirements gathering meetings
• Writing Business Requirement Documents with adequate inputs
• Mapping of requirements to the modules/features
• Creating a detailed business analysis, outlining problems, opportunities and solutions for a business
• Defining business requirements

What we are looking for:

• Bachelor’s degree in a related field
• 8+ years of experience as a Business Analyst
• Strong knowledge of digital channels is required
• Proven experience in digital banking, including comprehensive knowledge of mobile and internet banking features and functionalities
• Thorough understanding of at least one of the Retail Banking Operations or Functions like Card Operations, Digital Banking, Retail On boarding and Account Opening
• Ability to convert concepts into visual diagrams and process flows using tools such as MS Visio, Balsamiq, or Adobe XD
• Knowledge of UI/UX standards and experience with design mockups is an asset
• Experience in writing documentation for software applications or products
• Ability to prioritize the requirements
• Ability to consult the solution and development team
• Strong analytical thinking and problem-solving skills
• Excellent oral and written communication skills
• A high level of English proficiency is required

What we are offering:

• Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you!
• Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
• Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
• Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
• Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
• Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.

Key skills/competency

• Digital Banking
• Business Analysis
• Requirements Gathering
• Mobile Banking
• Internet Banking
• Process Mapping
• UI/UX Design
• Analytical Thinking
• Solution Consulting
• Project Delivery