Senior Systems Engineer, IT Support & DevOps

Welcome to Veradigm!

Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.

For more information, please explore www.veradigm.com.

What Will Your Job Look Like

We are seeking a highly skilled Senior Systems Engineer, IT Support & DevOps with a strong background in infrastructure support, automation, and DevOps practices. This role is responsible for designing, implementing, and maintaining scalable, secure, and reliable systems that support our enterprise and cloud environments. You will serve as a technical lead, mentor junior staff, and collaborate across teams to drive operational excellence.

Key Responsibilities

• Systems Administration & Support
  • Manage and support Windows, Linux, and cloud-based servers (Azure, AWS, VMware).
  • Monitor system performance, availability, and capacity; troubleshoot and resolve incidents.
  • Provide Tier 3 support for escalated issues from IT support teams.
• Infrastructure & DevOps
  • Implement Infrastructure as Code (IaC) using tools like Terraform, Ansible, or CloudFormation.
  • Build and maintain CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
  • Automate system provisioning, configuration management, and deployments.
• Cloud & Virtualization
  • Design and optimize cloud environments for scalability, security, and cost efficiency.
  • Manage VMware clusters, storage systems, and networking.
  • Support containerization (Docker, Kubernetes) where applicable.
• Security & Compliance
  • Enforce identity and access management best practices (Active Directory, LDAP, SSO, MFA).
  • Implement and monitor security hardening, patching, and vulnerability management.
  • Ensure compliance with company and industry standards (ISO, SOC2, HIPAA, etc.).
• Collaboration & Leadership
  • Partner with developers, network engineers, and security teams to deliver resilient solutions.
  • Mentor junior engineers and provide technical guidance across the IT organization.
  • Lead root cause analysis (RCA) and post-incident reviews.

An Ideal Candidate Will Have

• 5–8+ years in Systems Engineering, DevOps, or IT Infrastructure roles.
• Strong knowledge of Windows and Linux administration.
• Hands-on experience with Cisco Hyperflex stack or equivalent.
• Hands-on experience with cloud platforms (Azure, AWS, or GCP).
• Expertise in automation & scripting (PowerShell, Python, Bash).
• Proficiency with CI/CD tools and Infrastructure as Code.
• Familiarity with monitoring tools (Prometheus, Grafana, Splunk, Datadog).
• Solid understanding of networking (TCP/IP, DNS, load balancing, firewalls).
• Strong troubleshooting and problem-solving skills.

Benefits

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

• Competitive salary & performance bonuses
• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Remote/Hybrid Options)
• Professional development and certification reimbursement
• Comprehensive health, retirement, and wellness benefits.
• Peer-based incentive “Cheer” awards
• “All in to Win” bonus Program

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

Key skills/competency

• Systems Administration
• DevOps Practices
• Cloud Engineering
• Infrastructure as Code (IaC)
• CI/CD Pipelines
• Linux Administration
• Windows Server
• Automation Scripting
• Networking Fundamentals
• Troubleshooting